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Kia of Lansing - Service Center

Lansing, MI

4.4
1,785 Reviews

1,785 Reviews of Kia of Lansing - Service Center

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June 11, 2024

Ray was great to work with. He was very patient and understanding for my situation. More

by trinamiller1929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arron
June 04, 2024

They got the work done fast. And washed the car after. Awesome job, great staff More

by trakich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kody Slaght
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2024

The service department is on time, friendly and thorough. The waiting room is clean and comfortable. More

by terimorante
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
June 03, 2024

I'm very happy with the service I receive at Kia. Robert went above and beyond! Very pleased!! More

by marlomatson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kody Slaght
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

Hopefully won’t have to work with them again in the future. I will find another dealership to go to. More

by Dm
Recommend Dealer
No
Employees Worked With
Robert
May 31, 2024

Never received call about parts that were ordered to fix a recall. Called to check on parts and was placed on hold for 10 minutes and still have not heard anything about parts. More

by berryfam04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
May 31, 2024

The service was great, as always! !! Thank you Kia for always being quick and dependable. More

by elizabethshockley81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
May 31, 2024

Nice people but hard to get them to answer the phone to set up an apt. More

by Cakebaker75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024

Friendly and professional service! Communication was much better than the past couple of years. Thank you! More

by donna678
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
May 30, 2024

Helpful service tech and sales person. Speedy service and convenient and reliable ride service. Straight forward pricing and thorough explanation of what was fixed. More

by STACYMELLOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
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