1,785 Reviews of Kia of Lansing - Service Center
Fantabulous I wouldn’t think if taking my KIA any where else. Had other questions and Steve was very helpful. Cashier is a sweetheart as well! I wouldn’t think if taking my KIA any where else. Had other questions and Steve was very helpful. Cashier is a sweetheart as well! More
Great service Kane took really good care of me. The service was top notch. I had a ride back to work and picked up. The service department runs like a well oiled ma Kane took really good care of me. The service was top notch. I had a ride back to work and picked up. The service department runs like a well oiled machine My car was even cleaned when I got it back! More
Great customer service The customer service I received was exceptional!! It's a pleasure working with every one at Kia of Lansing. I like that they look over the car, other The customer service I received was exceptional!! It's a pleasure working with every one at Kia of Lansing. I like that they look over the car, other than just addressing the recall issue. More
Blessed. Thank God i got very lucky. Thank God for the recall & I thank Jeremy the advisor for his beyond knowledge, kindness, helpfulness and professionalism. This dude i got very lucky. Thank God for the recall & I thank Jeremy the advisor for his beyond knowledge, kindness, helpfulness and professionalism. This dude guided me the whole way through, even after hours. Great communication. Service was great. More
Quick and Thorough Service I called to see if there was the availability for an oil change right away (which I doubted). I got in with no wait plus they took care of a recall it I called to see if there was the availability for an oil change right away (which I doubted). I got in with no wait plus they took care of a recall item. The service people were very polite. Thank you. More
Hour plus oil change with appointment It took an hour and 15 minutes to get done with my oil change when I had an appointment. I am not sure what the appointment was for. They also did n It took an hour and 15 minutes to get done with my oil change when I had an appointment. I am not sure what the appointment was for. They also did not replace the sticker or reset the service notification on my vehicle. More
A little long of a visit but friendly service Went in for new tires. Somehow the wrong tires were received but they worked diligently to correct it and ensure I left with everything I needed. Went in for new tires. Somehow the wrong tires were received but they worked diligently to correct it and ensure I left with everything I needed. More
Continue to feel like I'm cared for I went to Kia of Lansing to get my first oil change on my new car. The experience was very nice they had snacks and Wi-Fi to keep my kids entertained I went to Kia of Lansing to get my first oil change on my new car. The experience was very nice they had snacks and Wi-Fi to keep my kids entertained while we waited. The sales person that sold my car to me welcomed to us when we arrived and asked how everything was going with the vehicle everyone is very friendly More
Great service as usual! I have been bringing my vehicle to this dealership since I purchased it. Exceptional service everytime. The guys, especially Stephen knight, are very I have been bringing my vehicle to this dealership since I purchased it. Exceptional service everytime. The guys, especially Stephen knight, are very personable, professional and are truly there to advise and help you save money. Unlike other places I've taken my vehicles, I always get what I need without a pressure sales job. I actually look forward to having my car serviced there because these people make me feel at home. They have earned my trust because they are their word. More
Great Oil Change!! As always, treated very nice. The car was checked in very fast. they checked out everything for me and walked me to my car when everything was complet As always, treated very nice. The car was checked in very fast. they checked out everything for me and walked me to my car when everything was completed and paid for. As always the service was very good. More