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Kia of Lansing - Service Center

Lansing, MI

4.4
1,785 Reviews

1,785 Reviews of Kia of Lansing - Service Center

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November 27, 2019

Fantabulous I wouldn’t think if taking my KIA any where else. Had other questions and Steve was very helpful. Cashier is a sweetheart as well! More

by colshnkikr37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
November 27, 2019

Great service Kane took really good care of me. The service was top notch. I had a ride back to work and picked up. The service department runs like a well oiled ma More

by MUGGYCAN2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kane
November 27, 2019

Great customer service The customer service I received was exceptional!! It's a pleasure working with every one at Kia of Lansing. I like that they look over the car, other More

by AUTUMN_M_ALLEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Couple guys in service department.
November 27, 2019

Blessed. Thank God i got very lucky. Thank God for the recall & I thank Jeremy the advisor for his beyond knowledge, kindness, helpfulness and professionalism. This dude More

by LJN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy (Kia of Lansing advisor)
November 26, 2019

Quick and Thorough Service I called to see if there was the availability for an oil change right away (which I doubted). I got in with no wait plus they took care of a recall it More

by Denise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Staci Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaac Hidalgo
November 26, 2019

Hour plus oil change with appointment It took an hour and 15 minutes to get done with my oil change when I had an appointment. I am not sure what the appointment was for. They also did n More

by spartantuck
Recommend Dealer
No
Employees Worked With
Other Employees : Jeff Darden, Devan Reed, Isaac Hidalgo, Isaiah Copeland
November 25, 2019

A little long of a visit but friendly service Went in for new tires. Somehow the wrong tires were received but they worked diligently to correct it and ensure I left with everything I needed. More

by CDUNNEBACKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Knight
November 25, 2019

Continue to feel like I'm cared for I went to Kia of Lansing to get my first oil change on my new car. The experience was very nice they had snacks and Wi-Fi to keep my kids entertained More

by djinn.kadman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devan Reed
November 23, 2019

Great service as usual! I have been bringing my vehicle to this dealership since I purchased it. Exceptional service everytime. The guys, especially Stephen knight, are very More

by craig_hiner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen knight
November 22, 2019

Great Oil Change!! As always, treated very nice. The car was checked in very fast. they checked out everything for me and walked me to my car when everything was complet More

by CATHY.HICKEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Slaght checked me in and I am not sure who the wonderful employee was who walked me to my car.
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