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Kia of Lansing - Service Center

Lansing, MI

4.4
1,785 Reviews

1,785 Reviews of Kia of Lansing - Service Center

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November 18, 2019

Friendly, speedy service I was in for an oil change, etc. Everyone was polite and friendly. Thorough job and fast service. Answered all my questions and assisted with plann More

by CDUNNEBACKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Lazarus, Steve
November 18, 2019

Great service and value. Always very professional help,,staff is very knowledge, courteous and helpful: I would recommend others to sales and service department: Ve More

by Lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Darden
November 15, 2019

Comfortable, caring & precise You got my best description Everbody i had any interaction with was excellent I always enjoy the Lansing KIA dealership for all of those factors! More

by steven.miller413
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kody Slaght
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Darden
November 14, 2019

Tire issue I had a screw in my tire and I was in and out in an hour! Thank you for being so fast and friendly and awesome. More

by tlemieuxm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devan Reed
November 13, 2019

Like no other Everytime I'm in there for routine service I'm always treatedclikevim the only one there. Always takes time to explain just what's needed! More

by J-Nice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devan Reed
November 12, 2019

Oil Change Jeremy is also friendly and knowledgeable. He is always listening and willing to take care of the customer. Goes out of the way to help. More

by shaner6574
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy
November 12, 2019

Oil change Got me in when I was running late for my scheduled time due to roads. Was out of there at use time. Also had a chip sealed as well on my windshield. More

by bnbrewst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Nixon
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2019

Great customer service! The service team at Kia of Lansing is fantastic! The guys are incredibly knowledgeable and always friendly. I won't bring my car anywhere else! More

by nmcarter87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kane Slaght
November 11, 2019

undercarriage suspension and brakes on time, communicated effectively, realistic estimate; this rest of this is filler. It would be improper to describe a service experience as "awesome" More

by I do not use screen names
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
on the bill
November 11, 2019

Great service! Great, personable service. Everyone is pleasant and efficient! Love Matthew and all he did for me!!! Would recommend Kia of Lansing to all! Thank More

by Pam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew in service. The manager is great too.
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