Kia of Lansing - Service Center

New vehicle I went in to have my KIA Optima serviced, while I was waiting, I reached out to my sales rep Devon Reed to discuss a possible upgrade. Once again he m I went in to have my KIA Optima serviced, while I was waiting, I reached out to my sales rep Devon Reed to discuss a possible upgrade. Once again he made it happen and I walked out with a KIA Sorento. The dealership, in general, has always been good. The service guys greet me by name when I have my routine maintenance done. Devon would always stop and say hello as I waited for the car to be done. It's great knowing they take pride in the service they provide. I actually live closer to a different KIA dealer but will make the trip to Lansing because I get the service the other dealers don't give. Thanks for going the extra mile. More

Excellent service! We have found the Kia of Lansing service department to be excellent! I had my car in for a problem that was expertly and quickly diagnosed and solved! We have found the Kia of Lansing service department to be excellent! I had my car in for a problem that was expertly and quickly diagnosed and solved! More

Oil change Very nice employees and quick service. I lease a car from them and adore it. Once my lease is up I'm going to get another vehicle. Very nice employees and quick service. I lease a car from them and adore it. Once my lease is up I'm going to get another vehicle. More

Wonderful Great service, friendly, efficient. Very helpful over and above. Highly recommend Devan Reed. Skip was awesome to allow me the deal. Love Kia of Lans Great service, friendly, efficient. Very helpful over and above. Highly recommend Devan Reed. Skip was awesome to allow me the deal. Love Kia of Lansing. More

Caring I contacted Kia because I was not happy with my service experience. The service manager was great. He walked me through every detail and restored my f I contacted Kia because I was not happy with my service experience. The service manager was great. He walked me through every detail and restored my faith that I purchased the right vehicle at the right dealership. Kia o Lansing provided excellent service with a personal touch. I highly recommend this dealership. More

Excellence all around! I’ve never had a bad experience at Kia of Lansing! Service and sales are outstanding! Fast and friendly! The dealership is always neat and clean. They I’ve never had a bad experience at Kia of Lansing! Service and sales are outstanding! Fast and friendly! The dealership is always neat and clean. They make sure you are taken care of and comfortable. I visited the dealership for an oil change on my 2016 Kia Forte and I left with a brand new 2019 Kia Forte! Wow! Talk about a sexy redesign! I LOVE MY KIA OF LANSING ?? More

Always great customer service Always go the extra mile to make sure I'm satisfied. If you are looking for quality work, friendly atmosphere, knowledgable staff, look no further. Always go the extra mile to make sure I'm satisfied. If you are looking for quality work, friendly atmosphere, knowledgable staff, look no further. More

Service employees go the extra mile The employee that orchestrates the fast oil service does a phenomenal job in customer service and goes the extra mile. He greets customers, explains t The employee that orchestrates the fast oil service does a phenomenal job in customer service and goes the extra mile. He greets customers, explains things and walks you back to your car when it’s finished. Good service! More

Check engine Light The attention and customer service was provided with high quality. The staff demonstrated that they do care about us. This type of experience has be The attention and customer service was provided with high quality. The staff demonstrated that they do care about us. This type of experience has been the same for me, always. More

Great team! Everyone I have encountered at this dealership is awesome! Very professional, friendly and helpful staff in sales and service. I will continue to reco Everyone I have encountered at this dealership is awesome! Very professional, friendly and helpful staff in sales and service. I will continue to recommend to all my friends and family. More