1,785 Reviews of Kia of Lansing - Service Center
Satisifed It was busy, but I was still out the door less than an hour later with my headlight repaired. So I was happy with the visit. It was busy, but I was still out the door less than an hour later with my headlight repaired. So I was happy with the visit. More
Exceptional Service Keith helped me immediatly upon arrival. Asked detailed questions. Set me up in the waiting room. Fabulous shows on. Keith continually gave me update Keith helped me immediatly upon arrival. Asked detailed questions. Set me up in the waiting room. Fabulous shows on. Keith continually gave me update status’ every 5 - 10 minutes. At the end. Keith walked me safely to my car. The issue was not resolved. But are awaiting the parts. More
Regular oil change Was scheduled for an oil change at 8 am. Showed up on time and didnt leave until almost 9:45 am. Received 20% off, which was $6 Was scheduled for an oil change at 8 am. Showed up on time and didnt leave until almost 9:45 am. Received 20% off, which was $6 More
Body shop/ service kia Is great to work with and appreciated. The body shop is real slow to get things done but the dealership has always been good to me for many years. kia Is great to work with and appreciated. The body shop is real slow to get things done but the dealership has always been good to me for many years. More
Best Service EVER!! Kia of LANSING, specifically Kody and Kane, has been THE MOST pleasant experience I’ve ever ever had with a dealership from purchasing a car to servic Kia of LANSING, specifically Kody and Kane, has been THE MOST pleasant experience I’ve ever ever had with a dealership from purchasing a car to service work. My vehicle is always serviced in a timely manner with amazing, personable, friendly staff. I will absolutely 100% be purchasing my next vehicle with Kody & will continue to always use the service dept. Truly they can’t be beat!!! Highly highly recommend More
It was a good visit I was pleased at the courtesy of the staff, the feel of the waiting room, and how knowledgeable the service staff was about the issues of my car. I was pleased at the courtesy of the staff, the feel of the waiting room, and how knowledgeable the service staff was about the issues of my car. More
Service of check engine light Initially was too long without any information but corrected with outstanding service and cost John made it a point to make sure all issues were sol Initially was too long without any information but corrected with outstanding service and cost John made it a point to make sure all issues were solved More
Friendly professional staff Excellent experience friendly professional staff. Short Waite time,comfortable waiting room good coffee and snacks had oil changed tires rotated.and c Excellent experience friendly professional staff. Short Waite time,comfortable waiting room good coffee and snacks had oil changed tires rotated.and checked for ware.very professional staff. More
To see why the check engine light was on I was very happy with the service, the length of time, how I was kept in formed. Everyone was professional and friendly. I liked they offered to drive I was very happy with the service, the length of time, how I was kept in formed. Everyone was professional and friendly. I liked they offered to drive me to work. The waiting room is comfortable. More
I've been to a lot of dealerships and this by far is the bes I've been to a lot of dealerships and never have I ever had great service quick they tell you the time you're out by then customer service is great I' I've been to a lot of dealerships and never have I ever had great service quick they tell you the time you're out by then customer service is great I'm going to keep going back to this dealership to have my vehicle maintained because this is the best one that I found out all the other ones. More