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Kia of Lansing - Service Center

Lansing, MI

4.4
1,785 Reviews

1,785 Reviews of Kia of Lansing - Service Center

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March 29, 2019

Satisifed It was busy, but I was still out the door less than an hour later with my headlight repaired. So I was happy with the visit. More

by MATTY.PRO74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service staff
March 26, 2019

Exceptional Service Keith helped me immediatly upon arrival. Asked detailed questions. Set me up in the waiting room. Fabulous shows on. Keith continually gave me update More

by Kirsten Byrnes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith
March 25, 2019

Regular oil change Was scheduled for an oil change at 8 am. Showed up on time and didnt leave until almost 9:45 am. Received 20% off, which was $6 More

by welchjasmine3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
March 22, 2019

Body shop/ service kia Is great to work with and appreciated. The body shop is real slow to get things done but the dealership has always been good to me for many years. More

by MY70CHEVY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John P and Kieth
March 21, 2019

Best Service EVER!! Kia of LANSING, specifically Kody and Kane, has been THE MOST pleasant experience I’ve ever ever had with a dealership from purchasing a car to servic More

by HappyMom777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kody Slaght
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kody
March 20, 2019

It was a good visit I was pleased at the courtesy of the staff, the feel of the waiting room, and how knowledgeable the service staff was about the issues of my car. More

by Jdwelch1972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I think that might be the guy. Not sure , Jeff Darden
March 20, 2019

Service of check engine light Initially was too long without any information but corrected with outstanding service and cost John made it a point to make sure all issues were sol More

by Donnalyne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John and matt in service department
March 18, 2019

Friendly professional staff Excellent experience friendly professional staff. Short Waite time,comfortable waiting room good coffee and snacks had oil changed tires rotated.and c More

by lesmortan2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kody Slaght
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Staci Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Darden, Devan Reed, Isaac Hidalgo, Isaiah Copeland, Eli Joy
March 17, 2019

To see why the check engine light was on I was very happy with the service, the length of time, how I was kept in formed. Everyone was professional and friendly. I liked they offered to drive More

by Jdwelch1972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I think his name was Justin or Jason. And then I believe Kane, maybe.
March 13, 2019

I've been to a lot of dealerships and this by far is the bes I've been to a lot of dealerships and never have I ever had great service quick they tell you the time you're out by then customer service is great I' More

by It's a Jeep thing, 66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service center oil change guy
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