Kia of Lansing - Service Center

Scheduled repair and warranty extension repair I'm always pretty satisfied with my experience at Kia of Lansing. Jeremy was my key contact for many years and I and I was highly satisfied with his c I'm always pretty satisfied with my experience at Kia of Lansing. Jeremy was my key contact for many years and I and I was highly satisfied with his customer service skills. The new young man I believe his name is Cody was very good and I look forward to to dealing with him in the future. My only complaint with service at Kia of Lansing is the one service coordinator Steve. In my opinion Steve would benefit from further training in communication with costumers. How to communicate effectively and with. Friendly demeanor. More

KIA software update They had me in and out within the hour. While waiting I had the opportunity to enjoy complementary snacks and drinks. The restroom was kept clean and They had me in and out within the hour. While waiting I had the opportunity to enjoy complementary snacks and drinks. The restroom was kept clean and overall had a pleasant wait. More

Courteous service Prices are up front, they were fairly quick. I thought it would take longer than it did based on experiences elsewhere. Everyone was very respectful o Prices are up front, they were fairly quick. I thought it would take longer than it did based on experiences elsewhere. Everyone was very respectful of the people bringing in cars for services and made sure they were taken care of. And some “women and family” type magazines in the waiting room. More

Stress-free experience Comfortable setting, good people, on task! Not One problem getting the recall work done. All employees were courteous, knowledgeable and efficient. S Comfortable setting, good people, on task! Not One problem getting the recall work done. All employees were courteous, knowledgeable and efficient. Snacks and beverages provided in the waiting room. Very pleasant experience. More

Problem with Key to unlock Door The problem was I pushed the button so many time the remote went into valet. Service department fixed the issue now my door unlocks and lock with no i The problem was I pushed the button so many time the remote went into valet. Service department fixed the issue now my door unlocks and lock with no issue. More

Chase is a very good Mechanic. Every visit that I had was greater with a smile. The service is great and so is the hospitality. is a very good Mechanic. Every visit that I had was greater with a smile. The service is great and so is the hospitality. More

Nice place to visit.. I love this place----Everybody is so nice, I feel so comfortable being there-and knowing everything is being taken care of correctly. I'LL B I love this place----Everybody is so nice, I feel so comfortable being there-and knowing everything is being taken care of correctly. I'LL BE BACK!!!!!!! More

Always a pleasure The guys in the service department are always friendly and willing to go above and beyond. They are quick when fixing what needs to be fixed and they The guys in the service department are always friendly and willing to go above and beyond. They are quick when fixing what needs to be fixed and they are fair. More

Great service and very helpful! Great service and employees were very helpful. The service area as well as the waiting are was very clean and organized. The snacks and coffee were gr Great service and employees were very helpful. The service area as well as the waiting are was very clean and organized. The snacks and coffee were great as well. More

great servie Brought my son's and husband's cars in for oil change. The dealership was very accommodating even though they were very booked this Saturday morning. Brought my son's and husband's cars in for oil change. The dealership was very accommodating even though they were very booked this Saturday morning. Steve at service department was able to arrange the services our cars needed very efficiently. He is very friendly and helpful. We even had our windshields cleaned and dings repaired. Love this dealership. Great people, great service. More