Kia of Lansing - Service Center

Awesome Friendly clean knowledgeable very courteous they called to let me know my car was ready They inspected everything including the windshield. Nice to Friendly clean knowledgeable very courteous they called to let me know my car was ready They inspected everything including the windshield. Nice to know I'm covered. More

Out of State - Check engine light Wanting to say THANK YOU SO VERY MUCH to Kane and the service team! We we're in town because if the death of my Mother. A check engine light came on Wanting to say THANK YOU SO VERY MUCH to Kane and the service team! We we're in town because if the death of my Mother. A check engine light came on & we were advised to call for service asap. Calling Kia of Lansing led me to Kane. What a knowledgeable, understanding young man who told us to come in when we could and they would take a look. Within an hour, the issue was remedied, we were given a paper copy of all that was done to give to our regular Kia Service Mgr upon return to Indiana and we we're on our way. They went over and above and we truly appreciated their time & expertise! Outstanding group...we certainly appreciated everything they did during our difficult time. More

Quality I trust I always take my car to Kia of Lansing. They always keep me informed of what my car needs or may need in the future. I know my car is safe to drive af I always take my car to Kia of Lansing. They always keep me informed of what my car needs or may need in the future. I know my car is safe to drive after a visit to Kia of Lansing. More

Great job The service is always fast, the waiting room is comfortable, the staff are always very friendly, and the price is right. I feel better knowing my Kia The service is always fast, the waiting room is comfortable, the staff are always very friendly, and the price is right. I feel better knowing my Kia Sedona is being taken care of by Kia employees who know their stuff. More

Excellent, very caring to customer's needs The service department was amazing. Very caring to my needs and professional. They have my business!! They have free WiFi, snacks and hot coffee or The service department was amazing. Very caring to my needs and professional. They have my business!! They have free WiFi, snacks and hot coffee or tea to enjoy while waiting in their comfortable waiting room. More

Inefficient, didn’t get the job done Sent my car in to get repair work done after a week of having it in service I get my car back to learn the issue wasn’t even resolved. Extremely bad e Sent my car in to get repair work done after a week of having it in service I get my car back to learn the issue wasn’t even resolved. Extremely bad experience will never go back. More

Quick and Easy I was driving some coworkers home Saturday evening and my check engine late came on. After making it home safely I scheduled an appointment for Monday I was driving some coworkers home Saturday evening and my check engine late came on. After making it home safely I scheduled an appointment for Monday morning. I showed up and was immediately able to pull my car into the garage, drop off and sign the paperwork, then get the shuttle back home so I could get some work done. Steve called me several times throughout the day to update me on what was wrong, give me the prices and ask for permission to perform the repair. In about an hour the shuttle was back at my house to pick me up so I could get my car! I went from worrying about not having a car for several days to driving myself home that afternoon. AMAZING! More

Jeremy is the best! Great customer service I have purchased my last 3 vehicles at Kia of Lansing. Great service. Will purchase my next vehicle there. They go above and beyond just making a sale I have purchased my last 3 vehicles at Kia of Lansing. Great service. Will purchase my next vehicle there. They go above and beyond just making a sale. More

Very fast and friendly Service center staff are great. They had my car done very quickly. Very pleasant experience. I would recommend the service department for oil changes Service center staff are great. They had my car done very quickly. Very pleasant experience. I would recommend the service department for oil changes to friends More

Extremely satisfied with service I received Always expect and receive excellent service. Staff is professional, friendly, and helpful. Cudos to owner and Mgt. Will recommend to friends in the ne Always expect and receive excellent service. Staff is professional, friendly, and helpful. Cudos to owner and Mgt. Will recommend to friends in the near future More