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Kia of Lansing - Service Center

Lansing, MI

4.5
1,690 Reviews

1,690 Reviews of Kia of Lansing - Service Center

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April 02, 2018

Great service central This a great place for fast friendly service. The waiting area was clean and comfortable with wi-fi access. I just wished they served hot dogs. More

by JERICHARD339
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kody Slaght
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2018

Best service in town! I have always brought my car to Kia of Lansing once the Hyundai of Lansing closed. Jeremy is still the reason I keep coming back. A1 customer service More

by D_LAR88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Smith7
March 30, 2018

Xcellent They are prompt ,curtiousand hel pful when you have questions. I would recommend this shop to my friends.I like the personal touch they provide. More

by pls949
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase Duncan technician
March 29, 2018

Oily boot prints on carpeted floor mats . . . second time. Service seems to be better, more careful, and CLEANER if you drive a KIA into their service department. I have a Buick that I take special pride in. More

by Buick Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown mechanic with greasy boots and perhaps a bad attitude., Jeff Darden
March 28, 2018

Replacement of tail light Fantastic service as always!!!!! Always greet me by name and happy to see me. I don’t go anywhere else for service. Great dealership to do business More

by FISHELLD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Servicedepartment
March 28, 2018

On time service Brought my car for service - replace bushings on front stabilizer. I called in to schedule an appointment. When I arrived, they took the car in right More

by PLP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Smith, Keith Slaght,
March 28, 2018

Recall on tail light I went in for my 2nd trip on a recall on my tail light the first visit the were told they could only replace the seal on my 2nd visit they finally rep More

by donnadonna48867
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy
March 28, 2018

Always have a smile on their face. There's never any waiting for their attention. As soon as you drive up, someone is at your vehicle to determine what they can do to be of help to you More

by SPRICE1950
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service - dark glasses, ask Jeff Darden, Jeff Darden
January 10, 2018

Dustin rocks! Dustin was very efficient. He kept me informed the whole time my vehicle was in service and I really appreciate that. I look forward to returning for More

by Brandy Elston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin
September 07, 2017

Kia of Lansing The associates are always professional and kind whenever I enter the facility! They are the only dealer I trust with my vehicle! Great customer servic More

by Greatluv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith, Jermey, service and parts dept.
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