Kia of Lansing - Service Center

Treats its customers with respect, do their jobs and let you know what issues your car has, if any you know what issues your car has, if any More

Excellent service; was there a minimum amount of time for my oil change and tire rotation. Was a bit shocked at the price increase. my oil change and tire rotation. Was a bit shocked at the price increase. More

Professional and friendly service center also clean and relaxed environment the wait times have been shorter than I was told relaxed environment the wait times have been shorter than I was told More

Worst experience with a car dealership. They sold me a lemon and won’t do anything to assist with getting me out of it. It been in their shop multiple times for major issues since my purcha They sold me a lemon and won’t do anything to assist with getting me out of it. It been in their shop multiple times for major issues since my purchase. More

Those guys are great 2nd vehicle in the shop in a week. Fixed the oil leak all is good. Fixed the oil leak all is good. More

Excellent customer service, every time. The team always makes me feel comfortable while work is being performed on my Kia. They are also comforting when suggesting up coming needs of my The team always makes me feel comfortable while work is being performed on my Kia. They are also comforting when suggesting up coming needs of my vehicle. More

Great service, everyone is also very friendly and informative. Always let us know what is needed to keep our vehicles maintained. informative. Always let us know what is needed to keep our vehicles maintained. More

Customer service has gone downhill. They give bad advice and are no longer customer focused. I requested my tires get rotated because I had more tread on the back ones than the front. They give bad advice and are no longer customer focused. I requested my tires get rotated because I had more tread on the back ones than the front. After sitting in the waiting room they finally come in to tell me that they recommend leaving the better tires on the back for better traction in the winter. The problem is my vehicle is front wheel drive. And tonight during one of the first snow storms, that poor advice was made very evident. More

Everyone is very friendly and knowledgeable. The service area is very clean and comfortable. Great service! The service area is very clean and comfortable. Great service! More

The only bad thing experience wise was the soaps on the TV in the waiting room. JK! Other than that Keep up the good work KIA of Lansing! TV in the waiting room. JK! Other than that Keep up the good work KIA of Lansing! More