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Kia of Lansing - Service Center

Lansing, MI

4.4
1,785 Reviews

1,785 Reviews of Kia of Lansing - Service Center

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November 16, 2022

I think the person. That helped me was Nichole. She was very friendly and helpful. Thank you More

by mandab0323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nichole. I think was her name
November 16, 2022

Nice and friendly environment. Always acknowledges you when you step through the door. Highly recommend More

by angelhigh1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devan Reed
November 16, 2022

The staff is always friendly and helpful. Services just tend to take a long time so I have to limit my plans for the rest of the day to ensure my car is taken care of. More

by afmisner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
November 15, 2022

2 thumbs up. Yea yea yea yea yea yea fifteen word minimum is now satisfied. More

by stadelm185
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kody Slaght
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nichole, Devan Reed
November 15, 2022

Everyone was great and the service was quick. Very helpful staff. My needs were met completely. More

by toddalanrockhill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nichole Burch
November 15, 2022

Friendly and helpful dealer. Would recommend him to others. He took his time with us. More

by Caseylilagan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No rating
November 12, 2022

Everything went perfect. It was efficient when dropping off, paying and picking up. The whole experience, from calling to schedule to picking up. Well done everyone. More

by anneslocum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parts employee, service employees
November 08, 2022

KIA of Lansing has been extremely helpful and efficient when service has been needed in our vehicle. The service department is friendly and very accommodating More

by Hscott3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole in the service department
November 06, 2022

Very good service had an oil change and my windshield was replaced so Kia calibrated it for me. However I haven’t had service done since my window and I continue to get service emails frequently without havi More

by christinekay12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Staci Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2022

Staff acted in a professional and polite manner. My tire was fixed in about 30 minutes. Kia of Lansing has great service! More

by BACHELOR_MAUREEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kody Slaght
5.0
This rating includes all reviews, with more weight given to recent reviews.
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