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Kia of Lansing - Service Center

Lansing, MI

4.4
1,785 Reviews

1,785 Reviews of Kia of Lansing - Service Center

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November 05, 2022

They are always so nice when I come in for an oil change, and they never talk down to me like other places do. More

by rhparsell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole
November 05, 2022

I always have amazing service here! Super friendly and make you feel welcomed! I will always go to the Kia of Lansing for service! More

by heatherlynncapen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nichole
November 01, 2022

My work was repaired correctly and on time. My vehicle was returned to me cleaner than when I arrived! More

by kennixon1976
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole, Keith
October 31, 2022

Very nice and clean friendly environment and they provide popcorn water and coffee while you wait More

by l.ray.33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole maybe, I got an oil change
October 31, 2022

Like always the service department did a great job once again. The service was very professional the staff was awesome, from the time I arrive until I left. Awesome hospitality! Nicole and service departme More

by caper143
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole (Service department)
October 29, 2022

Friendly,fast & convenient. Called to schedule an oil change and got an appointment the next day. Only took 40 minutes More

by maddogfiveiseven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Staci Alexander
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2022

Nichole was amazing! Apologies for our wait! Kept me updated though out the process! Great customer service! More

by corkyjtaylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nichole
October 29, 2022

Love the service. Everyone is so helpful and friendly. Would recommend anyone to come check it out. More

by Josh.wilburn88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Staci Alexander
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Miller
October 27, 2022

I had great service. I received a good price on new tires. They have a comfortable waiting area. More

by RIDEJAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kody Slaght
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Staci Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devan Reed
October 26, 2022

Actually, it was the body shop across the street. Professional, accurate with the expected completion date and did a terrific job( above what was expected). More

by rcmsu77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Ruthruff, Young Automotive , Devan Reed
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