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Kia of Lansing - Service Center

Lansing, MI

4.4
1,785 Reviews

1,785 Reviews of Kia of Lansing - Service Center

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July 11, 2021

Quick and friendly service and was able to work in my schedule. Answered any questions that I had and was very informative to me. Great service More

by Ayesha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Staci Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Darden
July 09, 2021

Since the Jackson location was too busy to return my calls until the third day. They lost my confidence. Thanks for answering my first call More

by Dmc_1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
July 07, 2021

Very friendly. I am so glad they were able to fit me in. I dropped my car off and they fixed it. The only thing I feel needs improvement is them calling to let you know what is wrong with your car. More

by shammysam08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devan Reed
July 02, 2021

It’s been known that some times women don’t get good service. I have equipment problem going and the service person direction for me on my last visit was not very clear. This I may sure I had a better u More

by ginaelam89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy service person
July 02, 2021

I'm very happy with this dealership, great people and always on top of things. I will be back to purchase another car! Jeremy,great. More

by Alice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy
June 29, 2021

Speedy, friendly and courteous service. Accomplished all service that I needed. More

by danrackie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devan Reed
June 28, 2021

Amy in the parts and service department was extremely helpful More

by Kathy_woodhouse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy
June 25, 2021

I had an appointment I arrived 40 minutes before it they did not get my car in to be serviced for over an hour after my appointment 1hr 43 min from appointment time till the oil change was done. My time is More

by maureenw1962
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Devan Reed
June 22, 2021

Bought my last 2 SUV'S from Kia. Not going any place else for a vehicle. More

by dtski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff miller
June 22, 2021

Service department got my truck in an out great people to work with More

by cdonald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kody Slaght
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devan Reed
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