Kia of Lansing - Service Center

Repaired ac problem, friendly, no further problem so far thank you very much thank you very much More

Always feel like family at KIA! Went in for an oil change and had an issue with water on my front floorboard. Without hesitation, they knew what it was and fixed it while I was there! and had an issue with water on my front floorboard. Without hesitation, they knew what it was and fixed it while I was there! More

Kia of Lansing is the Best!! This is my 2nd Kia and my hubby's first. From sales to service they always exceed my expectations. hubby's first. From sales to service they always exceed my expectations. More

Good service and truly cares about the needs of the customer in giving quality work. customer in giving quality work. More

Great service! Everyone I encountered was friendly AND professional. Service was outstanding. This crew looks for potential problems I don’t think about. Thank goodness! professional. Service was outstanding. This crew looks for potential problems I don’t think about. Thank goodness! More

Service center is always polite, helpful and explain what they did. They don’t try to sell you anything extra. Which is a real plus. they did. They don’t try to sell you anything extra. Which is a real plus. More

Jeremy, Keith and John in service make it an easy experience. Drop off vehicle, they call me when it is done, i pay over phone and they put receipt and key in car so i dont have to go inside. They go experience. Drop off vehicle, they call me when it is done, i pay over phone and they put receipt and key in car so i dont have to go inside. They go beyond for their customers. More

Originally asked for a tire rotation and oil change but when my car was returned I asked if they did the oil change and the lady said no and that I can just get it done next time. Communication between tea when my car was returned I asked if they did the oil change and the lady said no and that I can just get it done next time. Communication between team members was not good More

The service department is top notch in customer service Since purchasing a new Sorento 11 years ago, no one else has worked on it, and at 152,000 miles, it is still on the road. Since purchasing a new Sorento 11 years ago, no one else has worked on it, and at 152,000 miles, it is still on the road. More

I bring it here as they know what it needs. If I'm not informed I don't know what it needs.. if they don't tell me I won't know. informed I don't know what it needs.. if they don't tell me I won't know. More