Kia of Lansing - Service Center

Friendly service, didn't act like they were doing me a favor to wait on me. Skip the twenty five word minimum or people won't complete the survey. favor to wait on me. Skip the twenty five word minimum or people won't complete the survey. More

For me ived always had good luck with the people of KIA, everytime I had to get my oil changed I call make an appointment and I'm in and out. So take it from me get ur car serviced at KIA everytime I had to get my oil changed I call make an appointment and I'm in and out. So take it from me get ur car serviced at KIA More

Odd rattling problem without a quick fix. Jeremy was professional and communication was clear throughout the process. The inconvenience was offset by the professionalism. Thank you. professional and communication was clear throughout the process. The inconvenience was offset by the professionalism. Thank you. More

Fast service. In addition I asked for the technician to look at something and it was a simple repair and they kept it to that instead of up selling. look at something and it was a simple repair and they kept it to that instead of up selling. More

The service department is as fast as one could expect from a dealership,over 9 years of service on our Sorento and no complaints or concerns from a dealership,over 9 years of service on our Sorento and no complaints or concerns More

Overall: Great service. Friendly atmosphere. Kody our salesman was knowledgeable. The service department was clean, professional and considerate. Specials on oil changes would be helpful. salesman was knowledgeable. The service department was clean, professional and considerate. Specials on oil changes would be helpful. More

Supposedly Kia did an inspection of the car but missed: check engine light, broken turning signal, and oil change light. Really disappointed with the service we received. Was getting ready to take the car check engine light, broken turning signal, and oil change light. Really disappointed with the service we received. Was getting ready to take the car up north to give to our niece. needs to be brought right back In to fix these problems. They had no trouble telling us we needed new air filters, tires and brakes. More

Had good service. The manager in maintenance made sure the employees wore their mask over their nose as well while changing my oil due to health issues. the employees wore their mask over their nose as well while changing my oil due to health issues. More

Everything went smoothly! Dropped off my car to service center, and left for a couple hours. Got a call that problem was taken care of....and drives and runs perfectly! They even addressed a couple routine center, and left for a couple hours. Got a call that problem was taken care of....and drives and runs perfectly! They even addressed a couple routine updates that were under warranty while my car was there!? Quick friendly service! More

This dealer repeatedly doesn't treat people's time as a priority. Several of the staff are rude. I will no longer use this dealership for service. priority. Several of the staff are rude. I will no longer use this dealership for service. More