Kia of Lansing - Service Center

Went in for an oil change on Friday, on Saturday I received a notice of a recall on our Soul. So now I have to go back to Lansing for that. Would have been nice to handle that while I was there. received a notice of a recall on our Soul. So now I have to go back to Lansing for that. Would have been nice to handle that while I was there. More

I was greeted immediately and was served by very kind, attentive people. Although they could not service my car, I would come back another time. attentive people. Although they could not service my car, I would come back another time. More

I normally give a 5 start rating for my service at this dealership, but my wait was 4 and half hours. I was never offered a shuttle back to my house. dealership, but my wait was 4 and half hours. I was never offered a shuttle back to my house. More

I have been using the service center for the last 5 years. They have consistently gone above and beyond to take excellent care of my vehicles. years. They have consistently gone above and beyond to take excellent care of my vehicles. More

that I will have to say that my services were taken care of and affordable oil change with the injpection every thing was acceptional and every person I interacted with was nice of and affordable oil change with the injpection every thing was acceptional and every person I interacted with was nice More

He is a great person an very helpful to people. And I get my oil done there all the time. They work good with me too. my oil done there all the time. They work good with me too. More

Other than having to wait over two hours for an oil change the service was good. They didn’t charge me for the services provided. But waiting two hours with no notice of any progress on my car was fair change the service was good. They didn’t charge me for the services provided. But waiting two hours with no notice of any progress on my car was fairly frustrating. More

Great service Dept. Went in for oil change and get estimate for damage. Got paint to cover damage and great service. Always use for maintenance. Would recommend in a instant estimate for damage. Got paint to cover damage and great service. Always use for maintenance. Would recommend in a instant More

I have always had amazing customer service at the Kia of Lansing location. Very friendly staff and always fast and thorough work. They take care of me like I'm family. Could not ask for a better experience! Lansing location. Very friendly staff and always fast and thorough work. They take care of me like I'm family. Could not ask for a better experience!!! More

Always professional, and friendly. I get straight answers and never feel like I'm just a number. I expect good service and I haven't been disappointed. Keep up the good work and I will continue referring peo and never feel like I'm just a number. I expect good service and I haven't been disappointed. Keep up the good work and I will continue referring people to check you out. More