1,785 Reviews of Kia of Lansing - Service Center
They sold a vehicle that does not have heat and does not work I cannot fix our vehicles and on that help me and let me drive a vehicle in the winter with no heat work I cannot fix our vehicles and on that help me and let me drive a vehicle in the winter with no heat More
The service team always is prompt and efficient when attending to my vehicle! They help me feel reassured that my vehicle is in prime shape with frequent vehicle inspections. Thanks Kia of Lansing! attending to my vehicle! They help me feel reassured that my vehicle is in prime shape with frequent vehicle inspections. Thanks Kia of Lansing! More
Kia of Lansing is the best! I have not had a service experience here that did not go smoothly. They are always honest and very timely and the waiting room is kept clean. The service team is always fri experience here that did not go smoothly. They are always honest and very timely and the waiting room is kept clean. The service team is always friendly and welcoming so is everyone else who works here. Also Devan Reed is the best salesperson ever. More
I came in for an oil change without an appointment. Jeremy and Steve got my vehicle right in. Performed the oil change and even replaced a brake light bulb that was out. All this in less than 45 minute Jeremy and Steve got my vehicle right in. Performed the oil change and even replaced a brake light bulb that was out. All this in less than 45 minutes! Thank you. More
The service was awesome. KIA called around and found me a Rental the same day of when I dropped my car off at their shop. I was able to make it to a very important appointment out of town. Upon returning, Ki Rental the same day of when I dropped my car off at their shop. I was able to make it to a very important appointment out of town. Upon returning, Kia turned the rental in for me. More
They have great customer service I live an hour away from Lansing and I come there because of the service that I receive. Thank you Jeremy and Keith and the staff at Kia of Lansing. Lansing and I come there because of the service that I receive. Thank you Jeremy and Keith and the staff at Kia of Lansing. More
They are very kind and helpful with sales and service. I enjoyed the way I've been treated by the sales and service staff. They helped me to find the car I wanted and provide great service for all my quest enjoyed the way I've been treated by the sales and service staff. They helped me to find the car I wanted and provide great service for all my questions. More
Have leased two vehicles from Kia of Lansing, sales and service staff have always treated me with utmost professionalism, and courtesy. Communication with them is easy, and informative. service staff have always treated me with utmost professionalism, and courtesy. Communication with them is easy, and informative. More
Thanks to Kia lying about the fuel rating I’m on your fuel reimbursement program which is a real pain in my xxx but I went through the usual xx to get the payment card. However when I told my granddaught fuel reimbursement program which is a real pain in my xxx but I went through the usual xx to get the payment card. However when I told my granddaughter to take the card and get her oil changed she informed me the wasn’t any money on it and your employee through it out. More
This dealership is great. They always get you right in and work on anything you need them to. The only thing I’ve ever had an issue with is an employee trying to get me to get a new filter. I said no at t and work on anything you need them to. The only thing I’ve ever had an issue with is an employee trying to get me to get a new filter. I said no at the time and each time I’ve been back other employees tell me I don’t need a new one. Other than that everyone is very nice and helpful. More