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1,785 Reviews of Kia of Lansing - Service Center
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January 23, 2021
Over the past 10 years, I have received great customer service for my 2011 Sorento. Staff are professional, friendly and a pleasure to work with. service for my 2011 Sorento. Staff are professional, friendly and a pleasure to work with. More
by ROSEANNLEN
Verified CustomerEmployees Worked With
January 22, 2021
excellent customer service excellent service all around it was a pleasure working with Keith and Jeremy from the service department. Thank you to everyone at Kia of Lansing it was a pleasure working with Keith and Jeremy from the service department. Thank you to everyone at Kia of Lansing More
by derby_donal
Employees Worked With
Keith and Jeremy from service
January 21, 2021
My visit was very good. My battery was getting old and I need a new one. The service had one in stock and a mechanic replaced it. My car starts fine now. Thanks. need a new one. The service had one in stock and a mechanic replaced it. My car starts fine now. Thanks. More
by ernestionescu
Employees Worked With
Devan Reed
January 21, 2021
I always have a great experience when I get my car serviced. Keith is always great and answers all of my questions or concerns, and updates me about how much longer it will be while I wait. :) serviced. Keith is always great and answers all of my questions or concerns, and updates me about how much longer it will be while I wait. :) More
by Breyonna
Employees Worked With
Keith S.
January 19, 2021
They fixed it but it seems the issue is still Not 100 They fixed it but it seems the issue is still Not 100 percent fixed but as of now it’s not a big issue. Other than that customer service was good They fixed it but it seems the issue is still Not 100 percent fixed but as of now it’s not a big issue. Other than that customer service was good More
by Elvedinaforeverer
Employees Worked With
Other Employees :
Jeff Darden, Devan Reed, Isaac Hidalgo
January 15, 2021
In/Out within minutes for my oil change — awesome for a busy gal like myself! Kia (of Lansing) takes GREAT care of our vehicles. We are a Proud Kia Family! busy gal like myself! Kia (of Lansing) takes GREAT care of our vehicles. We are a Proud Kia Family! More
by MsAMJ
January 15, 2021
I've been a Kia customer since 2009. Taking my current Kia in for service has always been a pleasant experience. The guys are always very nice and respectful. They keep you fully informed as to what's bei Kia in for service has always been a pleasant experience. The guys are always very nice and respectful. They keep you fully informed as to what's being done, why, and costs. Never any surprises. One very nice thing about this dealership overall is that in all the years I've been going there, it's basically the same people. That says a lot in a dealership this size, about the work environment. I appreciate that. More
by debbie.doss
Employees Worked With
Jeremy, Steve(?)
January 14, 2021
Keith Jeremy and Ean killed it..great service and Jim gave me a ride while I waited.. 5 stars all around! Great job guys! Roger gave me a ride while I waited.. 5 stars all around! Great job guys! Roger More
by R.CALLARD
January 13, 2021
Honestly I was excited about purchasing my sportage. Upon my first time there for a servicing I was told 45 minutes for an oil change. 10 minutes later the guy handed me my keys and paperwork and said I was my first time there for a servicing I was told 45 minutes for an oil change. 10 minutes later the guy handed me my keys and paperwork and said I was all set. Hmmmm? They never reset my milage until next servicing. Now after my 2nd time for servicing I'm not impressed at all. I asked for them to figure out why my windshield keeps getting a fisheyed film. I leave and my windshield is all smeared where they put the milage sticker. Not impressed More
by david.rabideau118
Employees Worked With
Unknown
