Kia of North Austin

Our 1st experience at the dealership was not good. I had called ahead to make an appointment and had asked for someone who knew Carnival well. When we got there the sales rep assigned to us, kept us w I had called ahead to make an appointment and had asked for someone who knew Carnival well. When we got there the sales rep assigned to us, kept us waiting and the gave us to someone who had just started at the dealership. He was helpful but his knowledge was limited as he had just started. After talking with the manager Ben, we got assigned Luis who was awesome. He answered all our questions and was very knowledgeable More

Daniel Epstein, my service adviser, was very professional. My experience at Kia of N Austin is always amazing. professional. My experience at Kia of N Austin is always amazing. More

Very dependable and courteous at all times. The service department does a wonderful job every time in servicing my Kia K5 sedan. The service department does a wonderful job every time in servicing my Kia K5 sedan. More

I took in my Kia Sorento in recently since I was noticing some issues with the transmission and alignment. Daniel was my advisor and was absolutely the best! Explained everything to me (as a girl that doesn’ some issues with the transmission and alignment. Daniel was my advisor and was absolutely the best! Explained everything to me (as a girl that doesn’t know much about cars this was very helpful and appreciated) got my transmission fixed through my warranty. Didn’t pressure me to buy anything I wasn’t comfortable paying for (especially in this economy) He kept me up to date with my car and even got me a rental! Would I go back to North Austin Kia - 100%!! I would also recommend asking for Daniel. Thanks Daniel for a great experience even when I was dealing with a stressful issue with my car. ☺️ More

A squirrel did significant damage to the wiring in my car. The KIA technician used a video to explain the needed repair and estimated cost. Job was completed in one day! I was very happy with the results car. The KIA technician used a video to explain the needed repair and estimated cost. Job was completed in one day! I was very happy with the results More

This dealership has been nothing but dishonest. I bought high-end blue book Kia soul from them. It was a certified preowned car. They just put lipstick on a pig. The tail lights went out. The tires I bought high-end blue book Kia soul from them. It was a certified preowned car. They just put lipstick on a pig. The tail lights went out. The tires were old. The battery was old. The paint was touched up. The compressor they gave me as the spare tire didn’t get enough power from the adapter to even blow the tire back up. They lied about the warranty clearly they did not do the 167 point inspection. I don’t trust these people as far as I can throw them. More

Excellent dealership. Everyone is very professional. I definitely recommend them for any type of vehicle you're looking for. Everyone is very professional. I definitely recommend them for any type of vehicle you're looking for. More

Our new vehicle had to be returned to the dealership for an air conditioning repair. Although this should not happen with a brand new vehicle, the Service Department quickly diagnosed the problem and repair an air conditioning repair. Although this should not happen with a brand new vehicle, the Service Department quickly diagnosed the problem and repairs were made the same day. Overall we are very happy with our new vehicle and highly recommend this dealership. Luis and Chris were a pleasure to work with and the Service Department staff was courteous and professional. Although we don’t live close to this dealership, we will be returning here for all of our service needs. More

Great service! Daniel, my service advisor was great at communicating. My car was in and out of the shop in a timely manner. Would highly recommend this location! Daniel, my service advisor was great at communicating. My car was in and out of the shop in a timely manner. Would highly recommend this location! More

My service representative, Deja (name might be wrong) was the best! She was professional, kind, and extremely communicative. She notified me about what was going on and got me out of there in a timely manner the best! She was professional, kind, and extremely communicative. She notified me about what was going on and got me out of there in a timely manner. Excellent service!! More