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Kia of North Austin

Austin, TX

4.8
2,221 Reviews
At Kia of North Austin, we don’t just sell cars—we change the way people experience buying one. Why choose us? Because we believe the car business should be transparent, stress-free, and built around you. Here’s how we deliver on that promise: *Full transparency, start to finish. Whether you shop in-store or online through our Express Store, you’ll see upfront pricing, get an instant offer on your trade, review finance and lease options, and even purchase your vehicle 100% online if that’s your style. *Comfortable, modern facility. Our newly renovated dealership was designed with you in mind—complimentary Wi-Fi, workspaces, snacks, coffee, water, and even free Lyft rides within 15 miles. *Unmatched selection. As part of Lithia Motors, the largest new vehicle retailer in the world, we can connect you to thousands of pre-owned vehicles alongside our full lineup of new Kias. That means more options and better choices for every customer. When you’re shopping for your next vehicle, don’t settle for “the way it’s always been.” Experience the difference at Kia of North Austin—where shopping for your next vehicle is easier, simpler and built around you.
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13175 N US Hwy 183

Austin, TX

78750

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Showing 2,221 reviews

November 05, 2025

My service advisor Renee is awesome. I will always ask for her. She provided excellent service. More

by Talktomuch
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor Renee
Nov 05, 2025 -

Kia of North Austin responded

Thank you for your five-star review! We're glad Renee provided excellent service and made your visit to Kia of North Austin a great one. We look forward to seeing you again!

November 05, 2025

Carlos was a helpful service advisor and communicated often and well. I would recommend working with him anytime you need your vehicle serviced. More

by ally.k.shiery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Nov 05, 2025 -

Kia of North Austin responded

Hi Ally, thank you for recommending Carlos and the team at Kia of North Austin! We appreciate your business and look forward to seeing you again! Safe travels!

November 04, 2025

Here’s a polished, positive review you can use: ⸻ I had an excellent experience at Kia North Austin. Carlos, my service advisor, was outstanding—friendly, knowledgeable, and attentive throughout the en More

by raynevarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Areizaga
Nov 04, 2025 -

Kia of North Austin responded

We are so grateful for your review. Thank you for sharing your experience with Carlos at Kia of North Austin! We truly appreciate your business!

October 28, 2025

Excellent dealership! Friendly and efficient staff, Best dealership in Texas. Comfortable vibes with knowledgeable staff working More

by Mollybrown27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bre'shard Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Welch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Behnam Shahvandi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2025 -

Kia of North Austin responded

Thank you for saying such nice things about our team, Molly! We are proud to have your business and we hope to see you again at Kia of North Austin. Safe travels!

October 25, 2025

Great service, fair pricing, quick service, great communication, on time, helpful, kind, nice, thorough, amazing attitude More

by Tspradlin4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deysha
Oct 27, 2025 -

Kia of North Austin responded

Thank you for your thoughtful review of Kia of North Austin! It's fantastic to hear you had such a positive, efficient, and friendly experience. We look forward to assisting you again! Safe travels!

October 25, 2025

Always the best service experience with Daniel Epstein at Kia of North Austin! Trustworthy, knowledgeable, efficient, and kind. Give that man a raise! More

by ajmmay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Epstein
Oct 27, 2025 -

Kia of North Austin responded

We couldn't agree more! We are thrilled to hear that you are always in good hands with Daniel and the team. Thank you for choosing Kia of North Austin!

October 24, 2025

I buyed new 2025 carnival, ever since i buy, i am having washer fluid leak, took to dealership for 3 times, still the issue is ongoing. Poor service, worst experience More

by staranand21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ali Nouri
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2025 -

Kia of North Austin responded

Thank you for sharing your concerns and bringing this to my attention. We strive to provide thorough and efficient service, and I understand how important it is to have recurring issues resolved quickly. I’d like to take a closer look at your vehicle’s washer fluid leak and ensure the right steps are being taken. Please feel free to reach out to me directly at codywebster@lithia.com so we can follow up and get this addressed properly. Sincerely, Cody Webster Service Manager codywebster@lithia.com

Oct 31, 2025 -

staranand21 responded

Leaving my vehicle for service this morning

Nov 03, 2025 -

Kia of North Austin responded

Thank you for the update. I appreciate you giving us another opportunity to address the washer fluid issue. I’ll make sure our team takes a close look and keeps you informed throughout the process. If you need anything in the meantime, feel free to reach out to me directly at codywebster@lithia.com. Sincerely, Cody Webster Service Manager codywebster@lithia.com

October 24, 2025

As car buying experiences go, frankly I’ve never been a big fan. KIA of North Austin and their staff have demonstrated to me that I was perhaps just buying cars from the wrong people. From their Director o More

by Seymour
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sydney Amburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Welch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel, Service Dept.
Oct 27, 2025 -

Kia of North Austin responded

Thank you for your five-star review, Seymour! We're glad our team at Kia of North Austin exceeded your expectations. Cory, Syd, Daniel, and everyone here truly appreciate your kind words. Enjoy your Telluride and we look forward to seeing you again!

October 23, 2025

I would highly recommend Carlos the service rider to anybody that I know that owns a Kia vehicle very professional and a very courteous individual to work with. Thank you. I would use him always. More

by Bob.provenzano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos in service
Oct 23, 2025 -

Kia of North Austin responded

Thank you for this feedback! We will pass along your kind words to Carlos and the rest of our service team. We hope to welcome you back to Kia of North Austin for all of your future auto needs.

October 23, 2025

Carlos Service writer was a pleasure to work with and very knowledgeable and I am a Fleet manager of a large company I wish that all of my service people are as professional he was .Your location is very More

by Bob.provenzano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos service Manager.
Oct 23, 2025 -

Bob.provenzano responded

Yes

Oct 23, 2025 -

Kia of North Austin responded

Thank you, Bob! We're glad Carlos provided such professional and knowledgeable service. Your feedback means a lot, and we’re honored by your praise. We're proud to have Carlos on our team here at Kia of North Austin. We appreciate your 5-star review!

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