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Kia of North Austin

Austin, TX

Overview
Employees
Reviews
Vehicles
4.8
2,115 Reviews
Our WHY- We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process. HOW? *We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership. *Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online! *Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius. *As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
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13175 N US Hwy 183

Austin, TX

78750

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Showing 2,115 reviews

January 21, 2025

Hannah Brusseau was a great help, she helped me find the car I wanted and helped with me finding a great price for the car. I was able to easily trade in my previous car and leave with my new car with no wo More

by Kenneth Prust Jr.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hannah Brusseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Williams
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Jan 21, 2025 -

Kia of North Austin responded

Kenneth, we're delighted to hear that Hannah made your experience at Kia of North Austin so positive and seamless. Thank you for sharing your feedback, and we look forward to seeing you again in the future!

January 21, 2025

Nick was absolutely amazing! The whole process was smooth and quick! I never felt any pressure and he was nothing but knowledgeable, kind and listened to all my needs, wants and More

by amber.thell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Myhra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Welch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2025 -

Kia of North Austin responded

We're delighted to hear that Nick and Gary made your experience at Kia of North Austin so positive! It's fantastic you felt listened to and well taken care of throughout the process. We look forward to welcoming you back when you're ready for another car!

January 20, 2025

Wonderful experience the service was quick fast and efficent and i left with a car i love now next time please dont forget the tags next time other than that the service was immaculent More

by Buster
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carly
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Jan 20, 2025 -

Kia of North Austin responded

Thank you for sharing your experience with us at Kia of North Austin! We're delighted to hear that the service was efficient and you're loving your new car. We'll make sure not to forget the tags next time—appreciate the feedback!

January 20, 2025

Great customer service. Clear and timely updates and delivered the service and maintenance requested on time. Thanks, Carlos! More

by LSUAMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Areizaga
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Jan 20, 2025 -

Kia of North Austin responded

We're delighted to hear that Carlos and the team at Kia of North Austin provided you with excellent service and timely updates. Thank you for sharing your experience!

January 18, 2025

Excellent customer service. Staff was helpful. Highly recommend. Quickly response. The process was quick and easy More

by tanle071
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susan Idais
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerome Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Frazier
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Jan 20, 2025 -

Kia of North Austin responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Kia of North Austin provided excellent service and made your experience quick and easy. We appreciate your recommendation!

January 17, 2025

Kevin provided detailed information regarding my services. Amazing customer service. I will be contacting him for further assistance. Thank you ! More

by Shanda Pena
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Jan 17, 2025 -

Kia of North Austin responded

Shanda, we're delighted to hear that Kevin provided you with amazing customer service at Kia of North Austin. Thank you for the kind words and we look forward to assisting you again in the future!

January 17, 2025

Sebastian was phenomenal immediately connecting with us on a relatable level, understanding our needs simply by paying attention to what we were looking for, and patiently guiding us through the process an More

by andfar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sebastian Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2025 -

Kia of North Austin responded

We're delighted to hear that Sebastian and the team at Kia of North Austin provided such a positive experience! It's great to know they were attentive and accommodating throughout your visit. Thank you for choosing us, and we hope you're enjoying your new vehicle!

January 16, 2025

It was a pressure working with the Kia dealership. They took out wishes into consideration and Adam found us a great match. Highly recommend!! More

by kclanton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Haseeb
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2025 -

Kia of North Austin responded

We're delighted to hear that Adam and the team at Kia of North Austin made your experience a positive one! Thank you for recommending us, and enjoy your new vehicle!

January 11, 2025

The service was amazing. The best we have ever had. Not just our advisor but everyone More

by jeffsideas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Alexander
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Jan 13, 2025 -

Kia of North Austin responded

Thank you for your kind words, Jeff! We're so glad to hear that you had an amazing experience with us at Kia of North Austin. We strive to provide exceptional service to every customer, and it’s great to know we achieved that with you. We look forward to serving you again!

January 10, 2025

Brought Car into dealership for recall, was out in 15 minutes with a ride from Uber. Got the car back in a timely fashion cleaner than when it went in. Terrific service. More

by billyGoat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viki Donjuan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2025 -

Kia of North Austin responded

We're delighted to hear that your recall service was quick and efficient at Kia of North Austin! It's great to know you appreciated the Uber ride and clean car. Thanks for sharing your experience with us!

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