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Kia of North Austin
Austin, TX
2,115 Reviews
Our WHY-
We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process.
HOW?
*We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership.
*Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online!
*Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius.
*As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,115 reviews
Verified Customer
October 08, 2021
Insulted me with low trade in offer. Had to tell them that LoJack was included in their price according to their website. Had to wait over 2 hours to have the car cleaned up. Won't recommend them that LoJack was included in their price according to their website. Had to wait over 2 hours to have the car cleaned up. Won't recommend them More
by kevinborchers39
Employees Worked With
Derek Martinez, Jamie Griles
October 08, 2021
I usually dread going to the dealership. Hannah was super informative and was able to make the process easy. So easy I bought the car while waiting for service on my other vehicle informative and was able to make the process easy. So easy I bought the car while waiting for service on my other vehicle More
by HNCOLLINS32
October 08, 2021
I have not yet received what I was promised at purchase!!! This dealership would not honor my personal banks financing and would not match their interest rate. I was promised the price of the vehi purchase!!! This dealership would not honor my personal banks financing and would not match their interest rate. I was promised the price of the vehicle would be adjusted to make up the difference. It was not. Then I was promised a check would be sent to me for the difference since I caught the “error”. It has not been sent to me. Also some employees are NOT vaccinated for Covid, deal with multiple customers each day, and still didn’t keep a mask on during my visit. I know this because I was told by the employee. Until I receive the money I’ve been promised, I will not recommend this dealership to anyone else. More
by NONE3
Employees Worked With
Susan
October 07, 2021
All of the staff is professional and friendly! The mechanics are excellent and thorough. Their waiting areas are state-of-the-art and include a multitude of drinks and snacks. The happiness of the em mechanics are excellent and thorough. Their waiting areas are state-of-the-art and include a multitude of drinks and snacks. The happiness of the employees tells me that Kia treats them well 😍. More
by Marla
Employees Worked With
Manny in Service, Eugene Penberg
