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Kia of North Austin

Austin, TX

4.8
2,221 Reviews
At Kia of North Austin, we don’t just sell cars—we change the way people experience buying one. Why choose us? Because we believe the car business should be transparent, stress-free, and built around you. Here’s how we deliver on that promise: *Full transparency, start to finish. Whether you shop in-store or online through our Express Store, you’ll see upfront pricing, get an instant offer on your trade, review finance and lease options, and even purchase your vehicle 100% online if that’s your style. *Comfortable, modern facility. Our newly renovated dealership was designed with you in mind—complimentary Wi-Fi, workspaces, snacks, coffee, water, and even free Lyft rides within 15 miles. *Unmatched selection. As part of Lithia Motors, the largest new vehicle retailer in the world, we can connect you to thousands of pre-owned vehicles alongside our full lineup of new Kias. That means more options and better choices for every customer. When you’re shopping for your next vehicle, don’t settle for “the way it’s always been.” Experience the difference at Kia of North Austin—where shopping for your next vehicle is easier, simpler and built around you.
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13175 N US Hwy 183

Austin, TX

78750

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Showing 2,221 reviews

February 03, 2021

Wills was the best! I had a bad experience with another salesman but Wills made it all worth it in the end. He knows his stuff and made me feel like family! I highly recommend if you are buying a Kia to More

by csharretts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wills Philyaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2021 -

Kia of North Austin responded

We are thrilled we could provide you with excellent service! Thank you for the kind review and congrats on your new vehicle!

February 02, 2021

After a couple of bad dealer experiences we had a GREAT one with Wills. Easy and no BS! We even had a small issue with finance after the sell and they fixed it quickly with no hassle nor arguments. More

by cscott
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Wills Philyaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2021 -

Kia of North Austin responded

We are happy we could break that negative car buying stigma and get you into the right vehicle for your needs. Thank you so much for the kind review and congrats on your new Kia Sportage!

January 27, 2021

This place is amazing! I bought a fantastic car from them! I had some problems with the service department but they fixed it and it all worked out! I highly recommend this location for all your used car More

by jerryaustinite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bailey
Jan 28, 2021 -

Kia of North Austin responded

Thank you so much for taking the time out of your day to leave us a positive review. We are thrilled we could provide you with an excellent dealership experience!

January 27, 2021

Great customer service and expertise from both the sales staff and finance staff. We got just the vehicle we needed for our growing family! Thanks Southwest Kia Austin! More

by Brooke C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wills Philyaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hannah Brusseau , Mateo Castrillon Restrepo
Jan 29, 2021 -

Kia of North Austin responded

Brooke, thank you for coming to see us, and congrats on your new Kia Telluride!

January 26, 2021

Wills was amazing. He worked hard to get me all the bells and whistles I wanted in my new car. He has a great personality and was easy to work with. More

by Ebony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wills Philyaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vance Messick
Jan 26, 2021 -

Kia of North Austin responded

We are so happy we could provide you with an amazing car buying experience. Thank you for taking the time to leave us a positive review and congrats on your new vehicle!

January 11, 2021

Don't Know WHY Kia is Added $10,000 (MORE) than the List Price of the Telluride. After Kia has had a Recall on Some of there Model that Need Work and have Catch on Fire Also. I Guess Kia is Trying to Make U More

by john137
Price
Recommend Dealer
No
Employees Worked With
Wills Philyaw
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Client Care Manager
Jan 12, 2021 -

Kia of North Austin responded

John, All pricing is fully disclosed and transparent. We appreciate the opportunity! Respectfully, Ben Klein GM

Jan 25, 2021 -

john137 responded

Do You Want the opportunity to Do what? I Know Your Pricing is fully Transparent After You Ask for it and NOT on the Vehicle that You are Looking at when it Used to be. You have to Ask for it and then You will Also be Transparent with the EXTRA $10,000 Above the Cost. You Still Didn't TELL Me the Opportunity You would Do??? Will wait for Your Response before You will See More Comments on Twitter and Facebook and YouTube. Thanks

January 09, 2021

My wife had been researching vans in the area and came upon a family upgrade for us. We were not anticipating on purchasing a vehicle that day, but Wills made the process so easy for us! More

by Eckou1972
Recommend Dealer
Yes
Employees Worked With
Wills Philyaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2021 -

Kia of North Austin responded

Thank you for giving us a chance to help you find your new family vehicle!

January 06, 2021

A great experienceSuper nice staffClean and well A great experience Super nice staff Clean and well designed facility Great looking cars.... Wills did EVERYTHING he could to get me into a new car More

by Susan_doyle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wills Philyaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2021 -

Kia of North Austin responded

Susan, we are so happy to hear that your time at our dealership was full of such positive experiences. Thank you so much for your kind words and congrats on your new vehicle!

January 05, 2021

If you go, see Wills for sales. Very knowledgeable, respectful, and will not push you to buy a car, but will find you the car you want. More

by Dad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wills Philyaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2021 -

Kia of North Austin responded

Thank you for your positive recommendation and congrats on your new Kia Telluride!

December 31, 2020

Wills was great! He really listened to us and helped us get exactly what we wanted! I really look forward to driving my new Telluride. More

by Linabiskit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wills Philyaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
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