Kia of North Austin

I am a repeat Kia customer and had the unfortunate occurrence of a total loss to my first Kia Optima. I returned to Capitol Kia because their service is always GREAT whether I'm looking to purchase a occurrence of a total loss to my first Kia Optima. I returned to Capitol Kia because their service is always GREAT whether I'm looking to purchase a new vehicle or just stop in for a quick (discounted) oil change. They make you feel comfortable in making deals with them, so that you don't go home second guessing a purchase or cost of repair because you know that you are being taken care of. Capitol Kia, I applaud your service. More

My wife and I have now purchased 2 vehicles from Capitol My wife and I have now purchased 2 vehicles from Capitol Kia. The service is Exceptional from every department. We were greeted by everyone as we wer My wife and I have now purchased 2 vehicles from Capitol Kia. The service is Exceptional from every department. We were greeted by everyone as we were in the parking lot. We were offered drinks inside while our Salesman approached. Hooman or H, our salesman was phenomenal! The first night I got there late and he did not let the time of evening bother him at all. The dealership closes at 9pm and we were starting our discussion around 8:30pm. He was very interested in my Car needs and the reason why I was choosing the vehicle I did. We finished all paperwork and then he had me meet with Alex in Finance. Alex continued the excellence in service that I received from H. Alex and I finished all paperwork necessary after they closed at 9pm. As I was walking out to my new Sorento SX, I had a brief discussion with my wife. During the discussion I realized that I had misunderstood what she wanted for our new vehicle. I asked Hooman and Alex if we could postpone the deal for another day so that I could discuss further with my wife about our new almost Purchase. They both were great and insisted that I do that. So, the next morning my wife and son came along with me to see the new 2013 Sorento SX. We met with Hooman and Ben from Finance. We discussed again some minor financial issues and they exceeded our expectations with our budget for the vehicle. I have been now for the last 2 years and will continue to do business with Capitol Kia!! Please everyone look at the Kia product and when you do…….make your way to Capitol Kia in Austin Texas, they will make it worth your while!! More

Overall, I had a great experience buying my new car. Friendliness was on point as soon as I arrived. They have done everything I have asked. They have completely met my needs. Friendliness was on point as soon as I arrived. They have done everything I have asked. They have completely met my needs. More

The staff was very friendly. I was in an out in no time at all. Even with the financial guru it did not take long, this experience was the best I have ever seen or heard about, but experiencing it was so A at all. Even with the financial guru it did not take long, this experience was the best I have ever seen or heard about, but experiencing it was so AWESOME! Thank you to all the staff! They also was having a cookout and offered us food too, that was very cool!!! Jason Thompson was very friendly and cool he took care of us so fast, I never would have expect this from a dearlership, you guys are the best!!! More

Salesman (Marcus Anthony) met me as I entered the parking lot with a smile and asked if he could sale me a car today. Took me inside, offered me a drink and asked what I was interested in and why. We looked lot with a smile and asked if he could sale me a car today. Took me inside, offered me a drink and asked what I was interested in and why. We looked at only the cars I was interested in and made a selection. The Finance Manager (Marcelo Rosales) was patient with us as we were purchasing a new vehicle for my son who is a college student with limited resources. We made him work hard for the sale but he never once looked frustrated and made it work for us in the end. The people at Capital Kia are not over aggressive but are definately interested in selling you the car that fit your needs. Nice job done by all! More

We just purchased our second Kia Soul from Capitol. We went back because we are in love with the car AND there is no better place to buy than Capitol! We had all our service done at this dealership...... went back because we are in love with the car AND there is no better place to buy than Capitol! We had all our service done at this dealership........and it was ALL done perfectly with better than average wait time. We're treated like we're related to the owner at this dealership! Even our dog is welcomed! They go out of their way to treat like family. I even got a Happy Birthday call on my birthday. There will more Kia vehicles in our future and Joe Ferona will sell them to us! Ask for Joe when you go in.......he'll take good care of you. More

I was told I did not need a spare tire and if I did , I would have to pay more (the car I was considering did not have a spare tire). I was told "good luck finding that car for that price." I did at Ch would have to pay more (the car I was considering did not have a spare tire). I was told "good luck finding that car for that price." I did at Charles Maund. They were happy to accept the price I offered for the same year car. I drove off their lot in my newly purchased car for price +TTL less than what the people at Capitol would offer. I given the run around. I was told that I was basically paying more for a car because the trade in was higher. When I said I did not want to pay extra for someone else's car or trade in, I was told that it was the best they could do. When I offered a price and Belton had me sign that I would buy today for that offered price, he came back telling me Jeremy said "no". Why did I sign if it was not a deal? I never even met Jeremy. he remained this elusive manager who did not have the customer service enough to discuss in person. I was told Capital Kia was the best place to buy a car - that is wrong and I have already begun telling my story to others. I think Charles Maund will appreciate the business. More

Friendly and helpful people from curbside introduction to drive out with a new car. All questions answered easily, directly and everybody was very knowledgeable. The atmosphere was buzzing, lots of activit drive out with a new car. All questions answered easily, directly and everybody was very knowledgeable. The atmosphere was buzzing, lots of activity and we did not feel pressured. Vance, our salesman was over the top polite. Our closer was helpful and very interested in making a deal with us that fit our needs as well as our pocketbook. All in all the shopping and buying experience was exceptional. Our car was ready for us the following day and it has been everything we expected. More

I was looking for a new KIA Sorento and I contacted this dealership through the internet. Their prices are very competitive and their sales associates Todd Estes was very friendly and very professional. I h dealership through the internet. Their prices are very competitive and their sales associates Todd Estes was very friendly and very professional. I highly recommend this location. I am a happy customer. Thank you KIA Team. More

By far the easiest car buying experience we've ever had. They didn't try to sell us anything out of our price range, and gave us exactly the car we asked for. They even went out of their way to make sure w They didn't try to sell us anything out of our price range, and gave us exactly the car we asked for. They even went out of their way to make sure we didn't have to spend hours filling out paperwork. Bubba was upfront and honest through the whole process. Even after we got what we wanted at an excellent rate, they called that night to let us know that another bank had offered an even better deal. I'll never go anywhere else to buy a vehicle. More