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Kia of North Austin

Austin, TX

Overview
Employees
Reviews
Vehicles
4.8
2,144 Reviews
Our WHY- We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process. HOW? *We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership. *Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online! *Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius. *As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
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13175 N US Hwy 183

Austin, TX

78750

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Showing 2,144 reviews

May 16, 2024

I was greeted immediately and kept up to date with the progress of my service. More

by Wetach1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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May 17, 2024 -

Kia of North Austin responded

We're thrilled to hear that you had a positive experience with us at Kia of North Austin! Providing excellent service and keeping our customers informed every step of the way are top priorities for us. Thank you for choosing us for your service needs, and we look forward to serving you again in the future!

May 15, 2024

Very good service and the seller very friendly and professional he resolved all our doubts 100% recommended More

by homeromora
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bailey Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bre'shard Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Frazier
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May 16, 2024 -

Kia of North Austin responded

Homero, we're glad to know you had a great experience at Kia of North Austin. Thank you for recommending us and appreciating our friendly service!

May 14, 2024

The overall experience was really good. Our sales person Ali really took care of us very good and closed us a good deal. Thank you. More

by Suresh Vijayaraghavan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bailey Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meriah Teran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Nouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Thompson, Susan Idais
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May 14, 2024 -

Kia of North Austin responded

Suresh, we're glad to know you had a great experience with Ali at Kia of North Austin. Thank you for sharing your feedback and enjoy the new ride!

May 14, 2024

Great service! Very helpful and answered all of the questions that I had. Were incredibly helpful. More

by Axworthylevi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Brusseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2024 -

Kia of North Austin responded

Thank you for your feedback, Levi! We're thrilled to hear about your positive experience at Kia of North Austin. Our team works hard to provide great service and to ensure all your questions are answered. We're here to assist you every step of the way. If you have any more questions or need further assistance, feel free to reach out. We appreciate your support and look forward to serving you again in the future at Kia of North Austin!

May 14, 2024

I have worked with Daniel Epstein since I purchased my KIA. He is thorough, considerate and knowledgeable. Glad you guys have him around. More

by hurtadorr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Epstein
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May 15, 2024 -

Kia of North Austin responded

We're so glad to know that Daniel has been able to assist you with your KIA needs at Kia of North Austin. Thank you for the kind words and we look forward to serving you in the future!

May 12, 2024

Brashard was incredibly, nice, patient and helpful. He made the process incredibly easy and low pressure and we felt like we got a great deal. He was really good at teaching us how to use all the tech More

by KWC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bre'shard Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meriah Teran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Williams
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May 13, 2024 -

Kia of North Austin responded

We're delighted to know that Bre'shard and our team at Kia of North Austin were able to provide you with a great car buying experience. We always aim for customer satisfaction, so it's wonderful knowing we hit the mark! Enjoy your new ride and all its tech features!

May 12, 2024

Kia of North Austin proved great service. I worked with James Underwood who was extremely knowledgeable and very helpful! More

by meredythf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Williams, James Underwood
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May 13, 2024 -

Kia of North Austin responded

We're delighted to know that you had a great experience with James at Kia of North Austin! Thank you for highlighting his knowledge and helpfulness. We appreciate your feedback!

May 11, 2024

Prompt courteous and full prior disclosure of all work … a good experience and delivered a clean washed car More

by sjordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun chammberlin
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May 13, 2024 -

Kia of North Austin responded

We're glad to know you had a positive experience with us at Kia of North Austin! It's our priority to provide prompt and courteous service. Thank you for the review, we appreciate it!

May 11, 2024

I got a screw in my tire and brought in for repair. They got me right in and put on a new tire. I was pleasantly surprised when I got my vehicle back they had washed and vacuumed it! More

by Blue
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
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May 13, 2024 -

Kia of North Austin responded

We're glad to know you had a positive experience at Kia of North Austin! It's our pleasure to go the extra mile for our customers. We hope your vehicle is running smoothly now, and we look forward to serving you again in the future!

May 09, 2024

Mr. Rodrigues is a very patient salesman. He dies not pressure his client. He’s an asset to your organization. More

by Corny57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ivan Rodriguez, Levi Durst
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May 10, 2024 -

Kia of North Austin responded

We're so glad to know that you had a positive experience with Mr. Rodrigues at Kia of North Austin! We appreciate your feedback and we'll be sure to pass along your kind words about his patient approach. Thank you for choosing us!

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