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Kia of North Austin

Austin, TX

Overview
Employees
Reviews
Vehicles
4.8
2,138 Reviews
Our WHY- We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process. HOW? *We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership. *Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online! *Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius. *As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
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13175 N US Hwy 183

Austin, TX

78750

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Showing 2,138 reviews

March 22, 2024

Helpful, efficient and thorough work and advice during a trying time with my car break in… More

by Matthew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Mar 25, 2024 -

Kia of North Austin responded

Thank you so much for your 5-star review! We're delighted to hear that our team at Kia of North Austin could provide helpful, efficient, and thorough assistance during what must have been a challenging time for you. We appreciate your support and look forward to serving you again under happier circumstances. Safe travels!

March 21, 2024

Quick and efficient. Especially after scheduling the wrong appointment and being told they’ll get me in when they could. It was less than a day. I truly appreciated it. More

by Chelsree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Chamberlain
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Mar 21, 2024 -

Kia of North Austin responded

Chelsree, we're glad to know our team at Kia of North Austin was able to accommodate you swiftly and efficiently. We always aim for flexibility with appointments! Thank you for your kind words.

March 20, 2024

I would like to thank everyone at Kia of North Austin team. They were all there to help. I especially thank Jason and Sydney. They tried to help in any way they could. If I need to buy a new car I will g More

by Ozberk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hannah Brusseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sydney Amburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Thompson, Susan Idais
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Mar 20, 2024 -

Kia of North Austin responded

We're so glad to know that our team, especially Jason and Sydney, were able to assist you at Kia of North Austin. We appreciate your kind words and look forward to helping you again when it's time for a new car!

March 19, 2024

This dealership is amazing. Daniel Epstein is the best advisor I have ever had the pleasure of working with. More

by ravensfan2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Epstein
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Mar 20, 2024 -

Kia of North Austin responded

We're delighted to know you had such a positive experience with Daniel at Kia of North Austin! Thank you for sharing your feedback and we look forward to serving you again in the future.

March 16, 2024

On time, friendly, professional, responded to questions, clean and great to get a cleaned car returned. Great experience! More

by Cheryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Epstein
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Mar 18, 2024 -

Kia of North Austin responded

Cheryl, we're delighted to know you had a great experience at Kia of North Austin. Thank you for the feedback on our timeliness and professionalism - it's always nice to get into a clean car! We look forward to seeing you again next time!

March 15, 2024

Josue was excellent, finance was excellent. No pressure sale with fair pricing. Car was immaculate when we picked it up. More

by Bsamples4359
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Martinez, Levi Durst, Josue Castejon
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Mar 18, 2024 -

Kia of North Austin responded

We're delighted to know that you had an excellent experience with our team at Kia of North Austin. We strive for no-pressure sales and fair pricing, so it's great to see we hit the mark! Enjoy your new car!

March 15, 2024

Excellent service and service advisor has a good sense of humor not easily found these days. More

by titou171317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept.
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Mar 15, 2024 -

Kia of North Austin responded

Thank you for your 5-star review! At Kia of North Austin, providing top-notch service is our utmost priority, and we're delighted to hear that you had an excellent experience with us. Thank you for choosing Kia of North Austin, and we look forward to serving you again in the future!

March 14, 2024

Cody the service manager is amazing as is most of the service department team… I highly recommend this service department!! More

by cgracer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Rodriguez
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Mar 14, 2024 -

Kia of North Austin responded

We're delighted to know that Cody and our service department team at Kia of North Austin left such a positive impression! Thank you for recommending us, we appreciate your support.

March 13, 2024

Excellent customer service. Breshard was our SA and he was amazing. He was very knowledgeable and personable. Prior to going to Kia of North Austin, I had gone to another dealer More

by Aurora
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bre'shard Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Thompson, Derek Martinez
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Mar 13, 2024 -

Kia of North Austin responded

We're delighted to know that Bre'shard and our team at Kia of North Austin provided you with excellent service! We appreciate the support and look forward to seeing you again in the future!

March 09, 2024

I will definitely recommend Kia of Austin to everyone! Hannah was a great representative for a great car! More

by Nancybinford
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hannah Brusseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bailey
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Mar 11, 2024 -

Kia of North Austin responded

Nancy, we're so happy to know you had a great experience with Hannah at Kia of North Austin. Thank you for your recommendation and kind words!

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