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Kia of North Austin

Austin, TX

4.8
2,143 Reviews
Our WHY- We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process. HOW? *We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership. *Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online! *Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius. *As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
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13175 N US Hwy 183

Austin, TX

78750

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Showing 2,143 reviews

March 04, 2024

Superb customer service in the service dept. Carlos and the other employees went above and beyond and did excellent work on my vehicle. Appreciate the professionalism throughout the experience a More

by Brenda S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerome Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Areizaga
Mar 04, 2024 -

Kia of North Austin responded

Brenda, we're delighted to know that Carlos and our team at Kia of North Austin provided you with superb service. We appreciate your kind words about the professionalism and convenience experienced during your visit. Thanks for choosing us!

March 04, 2024

Excellent and knowledgeable Service Representative. Carlos did not hesitate to get my problem resolved. Showed me where my problem started and it was fixed quickly. More

by Mollybrown27
Recommend Dealer
Yes
Employees Worked With
Carlos
Mar 04, 2024 -

Kia of North Austin responded

Molly, we're glad to know Carlos was able to help resolve your issue quickly at Kia of North Austin. Thanks for the positive feedback!

March 02, 2024

Clean, staff friendly, professional. First time to visit dealership was a good experience Car ready at reasonable time. More

by Bug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary
Mar 04, 2024 -

Kia of North Austin responded

We're glad to know your first visit to Kia of North Austin was a positive one! Our team always aims for friendly and professional service. Thank you for taking the time to share this review, we appreciate it!

February 29, 2024

The staff in both sales and finance were incredibly helpful and super easy to work with. James specifically made the experience quick and painless. More

by lmaraven1344
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bailey Hendrick, Jason Thompson, James Underwood
Feb 29, 2024 -

Kia of North Austin responded

We're happy to hear that our team, especially James, were very helpful and super easy to work with. Thank you for your 5-star review!

February 26, 2024

Very helpful and great to work with thru the whole car buying experience. Good folks. More

by BB Munoz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Thompson, Ivan Rodriguez, Levi Durst
Feb 26, 2024 -

Kia of North Austin responded

Hi, We appreciate the review. We are glad your time with us was a great experience. We hope to see you again here at Kia of North Austin.

February 26, 2024

Very positive experience. Josue was very helpful and very kind. I look forward to picking up my new car. More

by serbcd80
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Levi Durst, Josue Castejon
Feb 27, 2024 -

Kia of North Austin responded

We're delighted to know that you had a positive experience with us at Kia of North Austin! Josue and our team are always here to help. We hope you enjoy your new car when it arrives!

February 25, 2024

Great inventory and the sales team is vey knowledgeable and friendly. No pressure to buy and they worked with me and gave me a fair trade in. More

by tabodwin
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hannah Brusseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Thompson
Feb 26, 2024 -

Kia of North Austin responded

We're glad to know our team at Kia of North Austin was able to provide you with a pressure-free and fair trade-in experience. Thanks for the positive feedback!

February 21, 2024

This was the most pleasant car buying experience I’ve had. Not only did the process go smoothly and quickly, but Nicholas was incredibly helpful and attentive. He went above and beyond to make my transit More

by alicia.schroeder88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Myhra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Levi Durst
Feb 21, 2024 -

Kia of North Austin responded

Alicia, we're so happy to know that Nicholas and our team at Kia of North Austin made your car buying experience smooth and quick. We appreciate you sharing this with us! Enjoy your new vehicle!

February 21, 2024

Great overall buying experience. Very knowledgeable sakes and answered all our questions and requests for our new Telluride. More

by Hunter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bailey Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Underwood, Destinie Smith
Feb 21, 2024 -

Kia of North Austin responded

Hunter, we're glad to know you had a great buying experience at Kia of North Austin! We strive to provide knowledgeable service and answer all questions. Enjoy your new Telluride!

February 20, 2024

All went well with the service provided. We were kept informed and we like the way we received text updates. More

by Neva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Areizaga from service did a great job.
Feb 20, 2024 -

Kia of North Austin responded

Neva, we're glad to know you appreciated our communication and service at Kia of North Austin. Thanks for the positive feedback!

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