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Kia of North Austin

Austin, TX

4.8
2,143 Reviews
Our WHY- We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process. HOW? *We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership. *Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online! *Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius. *As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
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13175 N US Hwy 183

Austin, TX

78750

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Showing 2,143 reviews

February 20, 2024

My vehicle was serviced in a timely manner and I was always updated about what problems I needed to be aware of in the future. Having my car washed was a plus! More

by faucettp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Schuller, Zachary Womack
Feb 20, 2024 -

Kia of North Austin responded

Thanks for the positive feedback! We're glad to know you appreciated our efficient service and updates at Kia of North Austin. The car wash is just a little extra we like to do for our customers. Safe travels!

February 18, 2024

Very timely. Very courteous. Very accommodating. Very nice facility. Very good coffee and snacks. Carlos, service representative, same. More

by Stevenwschleppey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos in service.
Feb 20, 2024 -

Kia of North Austin responded

Steven, we're glad to know you had a great experience at Kia of North Austin! It's wonderful that Carlos and the team were able to provide timely service along with some good coffee and snacks. Thanks for your review!

February 16, 2024

They were very accommodating and super helpful. The check engine light came on my car and we had the code checked. It was off by the time I came in, but we mentioned the code that showed up. They h More

by Cw0525
Recommend Dealer
Yes
Employees Worked With
Daniel
Feb 20, 2024 -

Kia of North Austin responded

We're glad to know that our team at Kia of North Austin was able to assist you promptly and efficiently. We always aim for top-notch customer service, so it's great hearing your positive feedback!

February 15, 2024

Excellent service provided by Daniel Epstein. Always considerate and helpful. I strongly recommend working with Daniel and Kia North Austin. More

by Bryan Kilgore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Epstein
Feb 20, 2024 -

Kia of North Austin responded

Bryan, we're delighted to know Daniel and our team at Kia of North Austin provided you with excellent service. We appreciate your recommendation!

February 11, 2024

Clean, courtesy, informative, and respectful. The gentleman who helped me was helpful and kept me updated on what was happening. More

by miss.terri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department.
Feb 20, 2024 -

Kia of North Austin responded

We're delighted to know that you had a positive experience at Kia of North Austin! Our team always aims to keep our customers informed and comfortable throughout their visit. Thanks for the review!

February 10, 2024

Excellent service, the staff is friendly and courteous. I would recommend them to anyone. Thank you! More

by smj2745
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylyun Villarreal
Feb 20, 2024 -

Kia of North Austin responded

Hi, We appreciate the review. We are glad your time with us was an excellent experience. We hope to see you again here at Kia of North Austin.

February 04, 2024

Second vehicle from this dealership and won't be my last personal was outstanding and listened to my wants and needs in a car and then took care of them More

by gene26james
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bailey Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivan Rodriguez
Feb 05, 2024 -

Kia of North Austin responded

We're delighted to know you had another great experience with us at Kia of North Austin! Our team is always here to listen and help find the perfect car for your needs. Looking forward to seeing you again in the future!

February 04, 2024

The entire experience from start to finish was very professional. Both our salesman and finance advisor were incredibly helpful during the process and we never felt rushed out the door despite it bein More

by Spitfire_bob
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hannah Brusseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Williams, Delane Sheppard
Feb 05, 2024 -

Kia of North Austin responded

We're glad to know that our team at Kia of North Austin was able to provide you with a professional and helpful experience. We always aim for customer satisfaction, no matter the time or day! Thanks for your review.

February 04, 2024

Delane is the best. He is understanding if your needs and work with you exclusively More

by Mombeedebs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Levi Durst, Delane Sheppard
Feb 05, 2024 -

Kia of North Austin responded

Hi, Thank you for the review. We are glad your time with us was a great experience. We hope to see you again here at Kia of North Austin.

February 03, 2024

Patrick, my service provider, did awesome answering our questions and being attentive to my needs. More

by Jhaden05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Brusseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick in service , Levi Durst
Feb 05, 2024 -

Kia of North Austin responded

Hi, We appreciate the 5-star rating. We hope to see you again here at Kia of North Austin.

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