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Kia of North Austin

Austin, TX

Overview
Employees
Reviews
Vehicles
4.8
2,115 Reviews
Our WHY- We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process. HOW? *We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership. *Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online! *Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius. *As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
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13175 N US Hwy 183

Austin, TX

78750

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Showing 2,115 reviews

January 05, 2024

Fantastic service our Service Representative Zack S handled everything for us he was amazing and so informative Thank you More

by fivekidsls5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Schuller Service department
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Jan 05, 2024 -

Kia of North Austin responded

We're so glad to know that Zack provided you with fantastic service at Kia of North Austin! It's great to see your appreciation for his informative approach. Thank you for the review and we hope to serve you again in the future!

January 05, 2024

The dealership exceeded our expectations. We had an awesome experience with the dealership and the sales consultant. More

by elwilkinson1958
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerome Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Levi Durst
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Jan 05, 2024 -

Kia of North Austin responded

We're proud to know that your experience with Kia of North Austin exceeded expectations! Thanks for taking the time to share your experience. We look forward to serving you again down the road! Safe travels in your new ride!

January 04, 2024

James and the finance gentleman were amazing to work with. We will definitely recommend you to family and friends. More

by LMGlenn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bailey Hendrick - finance manager , James Underwood, Destinie Smith
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Jan 04, 2024 -

Kia of North Austin responded

We're delighted to know that James and our finance team made your experience at Kia of North Austin a memorable one. Thanks for the recommendation! We look forward to assisting your family and friends in the future! Come back and see us again whenever we can be of assistance along the way.

January 03, 2024

Always extremely courteous and professional. Purchased my vehicle here and will be returning for my next! More

by FLANNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Brusseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wills Philyaw, James Underwood
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Jan 04, 2024 -

Kia of North Austin responded

Congrats on the new car, Flanny! We're delighted to know you had a great experience with us at Kia of North Austin! We look forward to assisting you again when it's time for your next vehicle. Safe travels in your new ride until then!

January 02, 2024

Jerome was very knowledgeable, patient, and helpful! He made the experience so seamless and easy! Definitely recommend him to any and every one! More

by iyanacox
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bailey Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerome Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2024 -

Kia of North Austin responded

We're so glad to know that Jerome provided a seamless and easy experience at Kia of North Austin! Thanks for the recommendation. Come visit our team again soon!

December 31, 2023

Everyone was friendly and helpful. The facility was sparkling clean. Great coffee maker, free water and clean restrooms. The overall facility was great. My salesperson, Hannah Brus More

by merwync
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bailey Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Brusseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tayler Snider
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Jan 02, 2024 -

Kia of North Austin responded

We're delighted to know you had a positive experience at Kia of North Austin! It's great that Hannah and Bailey were able to assist you effectively. Thank you for appreciating our facilities as well, we strive to make your visit comfortable.

December 30, 2023

From Will all the way down to the finance guy. My experience was awesome easy and non-confusing. They deserve all five stars. More

by Sandreahughes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wills Philyaw, Levi Durst
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Jan 02, 2024 -

Kia of North Austin responded

We're delighted to know that you had an awesome experience with our team at Kia of North Austin. Your five-star review means a lot to us, thank you!

December 28, 2023

He had me in and out and under the expected time. And kept me informed while my car was in the back. Everyone very friendly. More

by wilmah321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick, service department
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Dec 28, 2023 -

Kia of North Austin responded

We're glad to know that your visit at Kia of North Austin was efficient and informative! Our team always aims for friendly service. Thanks for the positive feedback, we appreciate it!

December 26, 2023

Everyone was all smiles. Positive energy!!! Clean, very welcoming vibes from start to finish. Lovely More

by Mshotpayne2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivan Rodriguez
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Dec 26, 2023 -

Mshotpayne2 responded

Ivan and Richard, Denise and I hope you guys had a wonderful Christmas. You two made ours the best with our new Kia K5. Ivan we had no idea we were leaving with a new car, but you did. Thank you!! Richard you're one down to earth guy. We loved your energy throughout our final finance step. Thank you as well. Neither of you guys disappointed us...y'all are the best at what you do!!

Dec 26, 2023 -

Kia of North Austin responded

Hi, We appreciate the review! It was a pleasure to work with you here at Kia of North Austin. We hope to see you again in the future.

December 21, 2023

Tayler made my experience so simple, easy and fun. I really appreciated all her help and knowledge. More

by mtorres3210
Recommend Dealer
Yes
Employees Worked With
Tayler Snider
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Dec 21, 2023 -

Kia of North Austin responded

Hi, We appreciate the review. We are glad your time with us was an easy experience. We hope to see you again here at Kia of North Austin.

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