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Kia of North Austin

Austin, TX

Overview
Employees
Reviews
Vehicles
4.8
2,143 Reviews
Our WHY- We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process. HOW? *We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership. *Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online! *Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius. *As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
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13175 N US Hwy 183

Austin, TX

78750

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Showing 2,143 reviews

February 01, 2024

My salesperson, Ivan is very professional and worked to get me the best deal he could on my new lease. The gentleman who handled the finance, I apologize for not remembering his name, was very nice and ver More

by k_crawley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ivan Rodriguez, Levi Durst
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Feb 02, 2024 -

Kia of North Austin responded

We're glad to know you had a positive experience with Ivan and our finance team at Kia of North Austin. Thanks for the kind words about their professionalism and efficiency! Enjoy your new lease.

January 29, 2024

I was Easily able to make an online appointment. Once at the location, I was helped and assisted by Daniel. He gave me options and went over details for work on my vehicle. He set me up with text a More

by Chongsdaughter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Technician- I don't remember his name.
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Jan 29, 2024 -

Kia of North Austin responded

Thanks for scheduling your appointment online! We're glad to know that you had a great experience with Daniel and our team at Kia of North Austin. We always aim to provide detailed, efficient service for your vehicle needs. Come back and see us again whenever we can be of assistance along the way.

January 29, 2024

Great service, caring technicians that let you know they care about your car and you. More

by Mauded
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
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Jan 29, 2024 -

Kia of North Austin responded

We certainly care about you and your vehicle, Mauded! It's wonderful to know you had a satisfying service experience at Kia of North Austin. Travel safe and come see us again whenever we can next be of service.

January 29, 2024

Carlos was awsome very good customer service and helpful explained everything in detail. Great company More

by wes19781978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos was great
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Jan 29, 2024 -

Kia of North Austin responded

We're glad to know that Carlos provided you with excellent service at Kia of North Austin! We appreciate your kind words and are here if you need anything else. Safe travels in your new car!

January 26, 2024

Outstanding Customer Service! This dealership service department sets the bar of excellence that is unmatchable. They truly care about your needs and always go above and beyond t More

by Rocky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gene & Shawn
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Jan 26, 2024 -

Kia of North Austin responded

It's wonderful to know our service department at Kia of North Austin met your expectations and went above and beyond, Rocky. We truly appreciate the kind words about our team's dedication to customer satisfaction! Let us know if we can assist you with anything else down the road!

January 22, 2024

Service was quick and professional clean facilities used Uber to pick me up to retrieve vehicle More

by Dgparke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos in service
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Jan 23, 2024 -

Kia of North Austin responded

Efficient and professional service is our goal here at Kia of North Austin. Thanks for being a valued customer with us, and we hope to work with you again for your future automotive needs!

January 20, 2024

Prompt, gave me frequent service status updates, and were able to recalibrate my replaced windshield at the same appointment. More

by peggy.bledsoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Myhra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel
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Jan 22, 2024 -

Kia of North Austin responded

We're glad to know you had a prompt and efficient service experience at Kia of North Austin! It's great that we could take care of your windshield recalibration in the same appointment. Thanks for sharing this positive feedback with us! See you next time!

January 19, 2024

Hannah rocks! She is extremely knowledgeable and so much fun. She is honest and does her own homework! She (& Delane) won't push you into anything you don't want/n More

by christi.berger
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hannah Brusseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Delane Sheppard
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Jan 22, 2024 -

Kia of North Austin responded

It's fantastic to know that Hannah and Delane provided you with such a great experience at Kia of North Austin, Christi. We appreciate your recommendation! Enjoy your new car!

January 18, 2024

Carlos made this experience so incredible, he truly went above and beyond to have my car ready in as little time as possible, he consulted with me , kept me updated, made an effort for me to understand the More

by Sue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos A
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Jan 18, 2024 -

Kia of North Austin responded

It's fantastic to know that Carlos provided you with such an exceptional experience at Kia of North Austin, Sue. We're proud to have him on our team and we'll be sure to pass along your kind words! Thanks for taking the time to share your experience. We look forward to working with you again in the future!

January 18, 2024

Quick, easy, fair pricing. Respected me and sincerely thanked me for using their service department although I bought my Kia from another dealer More

by DIANNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Thompson
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Jan 18, 2024 -

Kia of North Austin responded

Dianne, we're glad to know you had a positive experience with our service department at Kia of North Austin. We appreciate your business and look forward to serving any future needs!

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