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Kia of North Austin

Austin, TX

4.8
2,149 Reviews
Our WHY- We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process. HOW? *We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership. *Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online! *Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius. *As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
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13175 N US Hwy 183

Austin, TX

78750

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Showing 2,149 reviews

May 13, 2025

The dealership was clean through out the dealership area allowing us to relax, the staff were very helpful in our visit and Thumbs up,, for Ms Hannah for helping us with the trade in and she worked hard to More

by RENEEWILL39
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hannah Brusseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Myhra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Welch
4.0
This rating includes all reviews, with more weight given to recent reviews.
Behnam Shahvandi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susan Idais
May 14, 2025 -

RENEEWILL39 responded

Thanks to everyone and the Team members that were helping us make this purchase possible . Greatly appreciated...

May 14, 2025 -

RENEEWILL39 responded

Thanks. to the Team work that made it worth our 4th Kia a Dream come true..TKS .

May 14, 2025 -

Kia of North Austin responded

Thank you, Renee, for the fantastic 5-star review and for choosing Kia of North Austin for your fourth Kia—what an honor! We’re so glad to hear that Hannah, Mr. Williams, our finance team, and the rest of the staff made your experience smooth, welcoming, and memorable. We truly appreciate your continued trust in us and look forward to being part of many more dream car moments in the future. 😊

May 12, 2025

Chris Nealy was an absolute pleasure to work with! He found the perfect SUV for me with the features that I wanted, and at a price that worked for my budget. Would highly recommend him! More

by Karyn B.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Nealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Kia of North Austin responded

Karyn, we're delighted to hear that Chris provided such a great experience at Kia of North Austin! Thanks for recommending him and enjoy your new SUV!

May 09, 2025

Good customer service. Very happy with kia dealership Thank you. I did had to wait for a long time with service. More

by RENEEWILL39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hannah Brusseau
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Kia of North Austin responded

Thank you so much for the kind words and for sharing your experience! We’re glad to hear you were happy with the customer service at our dealership. We did notice the one-star rating and wanted to check in—was that intentional? If there’s anything we can do to make things right, especially regarding the wait time you mentioned, please don’t hesitate to let us know. Your feedback helps us improve, and we truly appreciate the opportunity to serve you better. Thank you, Cody Webster Service Manager codywebster@lithia.com

May 09, 2025

Excelente servicio de kia nort, especialmente el trabajo realizado por Marcos el mecánico que me atendió el kia Soul 2024. Eficiencia y eficacia en el servicio por Kia Nort. More

by vila17nauta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcos, mecánico
May 12, 2025 -

Kia of North Austin responded

¡Gracias por compartir tu experiencia positiva con Kia of North Austin! Nos alegra saber que Marcos brindó un servicio eficiente y eficaz para tu Kia Soul 2024. ¡Esperamos verte de nuevo pronto!

May 09, 2025

Great service, and I got in quickly. They were very great throughout the whole process. Would recommend to a friend! More

by tedt9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vardahsa
May 12, 2025 -

Kia of North Austin responded

Thank you for recommending Kia of North Austin! We're delighted to hear that our team provided great service and a smooth experience. We appreciate your support!

May 06, 2025

The Kia North team followed through and delivered what was discussed. My transaction had quite a few moving parts and some of the process was rushed through. Follow-up communication could improve between More

by andrew l.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali Nouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susan Idais
May 06, 2025 -

Kia of North Austin responded

Andrew, thank you for sharing your feedback! We're glad to hear that Ali and the Kia of North Austin team provided a positive experience overall. We appreciate your input on communication improvements and look forward to assisting you again in the future!

May 04, 2025

Sydney was great! The finance guy was great and informed. The wait period was not long. More

by Adamsmatthew25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sydney Amburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Kia of North Austin responded

Thank you for the kind words and feedback! We're glad Sydney and our finance team made your experience smooth and informative. We'll keep working to make every visit a 5-star one—hope to see you again soon at Kia of North Austin!

May 03, 2025

Friendly and helpful staff all over. Cool amenities as well for the wait when needed More

by freddyduran92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmed Feroze
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Kia of North Austin responded

Thank you for the kind words! We're thrilled to hear that our team at Kia of North Austin made your experience a positive one. We hope the amenities made your wait more comfortable, and we look forward to assisting you again in the future!

May 02, 2025

Great customer service, great follow up, amazing personality for a sales person, he is kind, professional and very helpful. More

by Rociozamora70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bailey Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bre'shard Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Haseeb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ahmed Feroze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Nealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Kia of North Austin responded

We're delighted to hear about your positive experience with our team at Kia of North Austin! Thank you for the kind words and support.

May 02, 2025

Everyone on the team was super helpful. Chris was by my side the whole time and made sure I was comfortable. Everyone offered me the quality friendliness. More

by gem120477
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Viki Donjuan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Nealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Constancio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025 -

Kia of North Austin responded

We're delighted to hear that Chris and the team at Kia of North Austin provided such a supportive experience. Thank you for sharing your positive feedback, and we're glad you felt comfortable throughout the process!

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