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Kia of North Austin

Austin, TX

Overview
Employees
Reviews
Vehicles
4.8
2,114 Reviews
Our WHY- We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process. HOW? *We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership. *Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online! *Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius. *As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
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13175 N US Hwy 183

Austin, TX

78750

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Showing 2,114 reviews

November 04, 2023

I'm thrilled to share my absolute satisfaction with the service team at Kia North Austin, particularly my service advisor, Carlos. He's been incredibly helpful and ensured that all my car needs were met. T More

by claudettegro956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos, Service Advisor
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Nov 06, 2023 -

Kia of North Austin responded

Claudette, we're so glad to know that Carlos and our service team at Kia of North Austin have been able to meet all your car needs. Your satisfaction is important to us! Thanks for making the drive and sharing this wonderful feedback.

November 02, 2023

Carlos from the service staff was professional n helpful to me today during my time today More

by charner.white
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos, service dept
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Nov 03, 2023 -

Kia of North Austin responded

We are glad to hear that Carlos was able to assist you and that you had a great experience at Kia of North Austin. Thank you for choosing us!

November 02, 2023

My service technician Carlos was awesome! He took care of my service maintenance needs quickly, addressed all my questions and went over all info in regards to my service plan throughly. Hig More

by JOVITAV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Areizaga
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Nov 02, 2023 -

Kia of North Austin responded

We're glad to know that Carlos was able to assist you with your service maintenance needs at Kia of North Austin! We strive for quick and thorough service. Thanks for the recommendation, we appreciate it!

Nov 02, 2023 -

JOVITAV responded

You are so welcome!!:-)

November 01, 2023

Great service great people with easy to understand technical skills kept us abreast of status as we progessed More

by Ttmatrix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Frazier
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Nov 02, 2023 -

Kia of North Austin responded

We're glad to know you had a great experience with our team at Kia of North Austin! We always aim to keep our customers informed and make the process as easy as possible. Thanks for your review!

October 31, 2023

Ivan was very prompt and professional in getting me situated in my new car. Highly recommend him in my future with KIA. More

by troyfiacco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ivan Rodriguez, Levi Durst
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Nov 01, 2023 -

Kia of North Austin responded

Troy, we're delighted to know Ivan provided you with such a prompt and professional experience at Kia of North Austin. We appreciate your recommendation! Enjoy your new car.

October 26, 2023

Kia of North Austin is the best. Shawn is a great service advisor, Service guys are awesome and the cashier ladies are super nice!! I always enjoy seeing the same people. Kia takes c More

by Ms. Ebony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn & the cashier
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Oct 26, 2023 -

Kia of North Austin responded

Hi, we're delighted to know that Shawn and the rest of our team at Kia of North Austin have been able to provide you with such great service. We appreciate your kind words and look forward to seeing you again!

October 26, 2023

Courteous, knowledgeable, and great customer service. Joshua was fantastic. He took care of my car from beginning to end. More

by winkleyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
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Oct 27, 2023 -

Kia of North Austin responded

We're glad to know that Joshua and our team at Kia of North Austin provided you with great service. Thanks for the positive feedback, we appreciate it!

October 23, 2023

A great dealership wonderful customer service I would recommend the company to everyone thank you More

by maxineminter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bailey Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Myhra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wills Philyaw, Calvin Coffee, James Underwood, Jason Bertola, Joe Gomez
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Oct 24, 2023 -

Kia of North Austin responded

Hi, Thank you for the review. We are glad your time with us was a wonderful experience. We hope to see you again soon.

Oct 24, 2023 -

maxineminter responded

Great Job

October 18, 2023

Super fast and quick turn around thanks a lot. And Sean was super helpful and explained everything perfectly More

by Kais
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
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Oct 19, 2023 -

Kia of North Austin responded

Hi Kais, Thank you for the review. We are glad your time with us was a quick and efficient experience. We hope to see you again here at Kia of North Austin.

October 18, 2023

They were quick to get back to me and I really like that and can’t call me back. Also, Ann worked with me. More

by Chas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos A
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Oct 19, 2023 -

Kia of North Austin responded

Chas, we're glad to know our team at Kia of North Austin was prompt and helpful in their responses. Thanks for the shout-out to Ann!

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