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Kia of North Austin

Austin, TX

4.8
2,115 Reviews
Our WHY- We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process. HOW? *We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership. *Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online! *Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius. *As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
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13175 N US Hwy 183

Austin, TX

78750

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Showing 2,115 reviews

September 15, 2023

congratulations, excellent customer service, incredible communication. Because I was Hispanic, they treated me the best. More

by moliacos20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Sep 15, 2023 -

Kia of North Austin responded

Hi, We appreciate the review. We are glad your time with us was an excellent experience. We hope to see you again here at Kia of North Austin.

September 12, 2023

Just bought my first ever brand new car and could not be happier! The team at Kia North Austin was so helpful and informative. We were helped by Nick in sales and Rich in finance. I cannot say enough nice t More

by waltertmaree
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Myhra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2023 -

Kia of North Austin responded

Hi, We appreciate the review. We are glad your time with us was a quick and easy experience. We hope to see you again here at Kia of North Austin.

September 10, 2023

I went in to purchase a used SUV but a few days after signing and paying in full I backed out of the purchase. I ended up backing out due to lack of communication in regards to picking up the vehicle. I More

by cdsldc
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Susan Idais
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Myhra
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Levi Durst
Sep 11, 2023 -

Kia of North Austin responded

Hello, Thank you for bringing this to my attention. Our goal is to provide our customers with an efficient line of communication. It is regrettable to hear we did not meet that standard. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the email provided below. Ben Klein Benklein@lithia.com General Manager

September 09, 2023

Great experience. Process was easy and very helpful as this was our first car purchase. More

by hunterbowers1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hannah Brusseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Levi Durst
Sep 11, 2023 -

Kia of North Austin responded

Hi Hunter, Thank you for the review. We are glad your time with us was a great experience. We hope to see you again here at Kia of North Austin.

September 08, 2023

Good dealer, good management, good treatment, good prices, & another words, excelent, the managers & sales persons working with people. More

by bardalesjh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Frazier, Wills Philyaw, Levi Durst
Sep 08, 2023 -

Kia of North Austin responded

Hi, Thank you for the review. We are glad your time with us was an excellent experience. We hope to see you again here at Kia of North Austin.

September 08, 2023

Daniel was great! Car was in and out in no time with all needs met!!! More

by MikeysGal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Epstein
Sep 11, 2023 -

Kia of North Austin responded

Hi, We appreciate the review. We are glad your time with us was a great experience. We hope to see you again here at Kia of North Austin.

September 07, 2023

I’m updating my review because I’m hoping it’s getting fixed. I also hope they just make it right. More

by Shullum
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Richard Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Myhra
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Thompson, Cody Frazier, Shane Hauser, Brad Bovee, Levi Durst, Jason Bertola
September 05, 2023

Dealership - excellent Service - excellent, no after service problems encountered Waiting area - clean and comfortable Purchased vehicles at this dealership and been using the service department si More

by Arturo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Schuller Sorento) Carlos Areizaga (Niro)
Sep 06, 2023 -

Kia of North Austin responded

Hi Arturo, Thank you for the review. We are glad your time with us was an excellent experience. We hope to see you again here at Kia of North Austin.

September 02, 2023

Brad Bovee is amazing. Did everything he could to help me find exactly what I wanted. More

by am1995
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Bovee, Joshua Lemieux
Sep 05, 2023 -

Kia of North Austin responded

Hi, Thank you for the kind words. We hope to work with you again here at Kia of North Austin.

September 01, 2023

Dealership was very helpful and fast when it came to helping me get into a new vehicle. More

by handofatx
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barry, Levi Durst, Jason Bertola, Dylyun Villarreal
Sep 05, 2023 -

Kia of North Austin responded

Hi, Thank you for the review. We are glad your time with us was a helpful experience. We hope to see you again here at Kia of North Austin.

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