Kia of North Austin

This deal ship got me in quickly to service my car. The South one was going to take DAYS!! This one was excellent. The South one was going to take DAYS!! This one was excellent. More

I had an incredible experience working with Breshard at Kia of North Austin. From the moment I walked in, he made me feel seen, heard, and genuinely cared for! not just as a customer, but as a person. His Kia of North Austin. From the moment I walked in, he made me feel seen, heard, and genuinely cared for! not just as a customer, but as a person. His professionalism was matched by his warmth and patience, and he took the time to walk me through every detail without ever making me feel rushed or overwhelmed. What stood out most was his honesty and integrity. Breshard didn’t just try to sell me a car but he helped me find the right fit for our needs and budget, and made sure I felt confident every step of the way. It’s rare to find someone who combines expertise with such genuine kindness, and I’m truly grateful for the experience. If you’re looking for someone who will treat you with respect, listen to your concerns, and go above and beyond to make sure you leave happy, ask for Breshard!! More

Just want to take a moment to update my review. It took a bit to get connected, but Hannah in the finance department not only addressed the issue but went above and beyond to ensure that extra was It took a bit to get connected, but Hannah in the finance department not only addressed the issue but went above and beyond to ensure that extra was done to earn our trust and respect back. The dealership is going to reimburse us for the cost of our windshield as well as 3 years of windshield protection. Hannah was the key player here who took the time to listen to my concerns and understood my frustration, then talked to the manager on our behalf. She understood how we felt and ensured that everything was resolved. It was beyond apparent that she values integrity and honesty and we are so appreciative. More

Excellent Customer service, worked very good with us and also offered a great deal. Very friendly and I would highly recommend. also offered a great deal. Very friendly and I would highly recommend. More

They are willing to work with you from buying a new car to servicing a new car to servicing a new car More

I've always been greeted by a service person and kept updated. I liked the video of the service man going through all of the multi checks and give me an estimate. updated. I liked the video of the service man going through all of the multi checks and give me an estimate. More

I love how friendly everyone is when there in person. Service is prompt and transparent with their video updates about their work.. Service is prompt and transparent with their video updates about their work.. More

Friendly service, great communication, all around great dealership to work with. Will definitely come back dealership to work with. Will definitely come back More

We bought a used Hyundai Elantra Hybrid. When waiting for the salesman to get it it took some time and he told us it was because the battery was dead and then he found out it just needed th When waiting for the salesman to get it it took some time and he told us it was because the battery was dead and then he found out it just needed the reset button hit. Well my daughter drove it for a week and then it shut down on her on the road and said the hybrid battery needed serviced. She pushed the button and it drove fine for another week and then did it again. A press of the button and we drove it straight to a dealer. Here we learned that the battery is on a nationwide recall and is on back orders that have been lasting 3 months to a year! We asked the dealership to work with us because we felt they knowingly sold us a faulty car. This is a Kia dealer... Kia and Hyundai are sister companies and it turns out Kia's are suffereing similar backorders. They have had it for 4 of our 6 weeks of ownership now. They offered to buy the car back for 3k less than we paid for it, not to mention the extended bumper to bumper warranty we bought, and the > 600 we spent having the windows and sunroof tinted. This is simply unacceptable! Stay Away! More

Always taken care of at Kia of North Austin. Arrived at my appointment time and didn’t have to wait at all. They were very efficient and talked me through everything they were going to do. Arrived at my appointment time and didn’t have to wait at all. They were very efficient and talked me through everything they were going to do. More