Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Kia of North Austin
Austin, TX
2,150 Reviews
Our WHY-
We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process.
HOW?
*We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership.
*Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online!
*Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius.
*As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,150 reviews
April 15, 2025
Chris was really good about finding answers to my questions. He went the extra mile to find out everything i wanted to know about my new vehicle. It was a positive experience for me. questions. He went the extra mile to find out everything i wanted to know about my new vehicle. It was a positive experience for me. More
by evabrin
Employees Worked With
April 14, 2025
Vardasha was so awesome! I had to bring my vehicle back after I left (from the first issue being repaired) due to a noise that wasn't there before. Turned out it was just a l I had to bring my vehicle back after I left (from the first issue being repaired) due to a noise that wasn't there before. Turned out it was just a leaf vibrating in the a/c. When I came back, they quickly took care of it with no hesitation at all. All with smiles on their faces! It was a great experience, and I'm thankful Vardasha was so kind. 10/10 Would recommend! More
by Sasha Smith
Employees Worked With
Vardasha Wells
April 10, 2025
Jerome was awesome! From the moment I walked in, to the moment I left with my new Kia Niro, he made the process smooth and easy. Couldn’t have asked for a better experie From the moment I walked in, to the moment I left with my new Kia Niro, he made the process smooth and easy. Couldn’t have asked for a better experience or a better dealer. Thanks Jerome! More
by Stevenjaredacosta
Employees Worked With
April 07, 2025
Extremely disappointed with how they have handled my vehicle at this point (if you can call it that). Kevin Fox has been my service rep for the last 2 weeks and I haven't received any follow up outside vehicle at this point (if you can call it that). Kevin Fox has been my service rep for the last 2 weeks and I haven't received any follow up outside of myself calling in. My vehicle has been in their yard for 5 weeks due to engine issues, scheduled maintenance was for 3/25. However, they did not look into my vehicle until 4/1 after I've called them on 3/28, confirming they have not looked at my vehicle yet. They finally TEXTED me that they would open a Techline due to the powertrain warranty but again, I had to call them on 4/7 to get the direct line to Kia. I've called the customer care via Kia and they have confirmed there is no Techline ticket for my vehicle, in which THEY will have to reach out to the dealership at this point. I had extremely high quality service from Daniel Epstein, who is their saving grace with this review but Carlos, Shawn, Cody/Cory, and Kevin's lack of PROMISED follow up is why I am leaving this review. Schedule with Daniel is the only thing I recommend if you have to go to this local at this point. More
by Not Like This
April 06, 2025
I loved my whole experience with Hannah and Kia North Austin! And of course love love loveee my K5! Austin! And of course love love loveee my K5! More
by Brittanyakins
Employees Worked With
April 06, 2025
Very nice and really helpful. He helped me get my dream car!! Very easy process would definitely go back if I need anything! He helped me get my dream car!! Very easy process would definitely go back if I need anything! More
by Keiss
Employees Worked With
April 05, 2025
Bre’shard is super friendly and knowledgeable! He helped me get my new telluride and was awesome to work with Behnam was also awesome, he met me halfway on my desired trade in value and got the He helped me get my new telluride and was awesome to work with Behnam was also awesome, he met me halfway on my desired trade in value and got the deal done quickly More
by Carterpearson12
April 04, 2025
Jerome was great! Happy to work with him. Would definitely recommend using him for your car purchase. Happy to work with him. Would definitely recommend using him for your car purchase. More
by Shamana
Employees Worked With
April 02, 2025
I am truly impressed with my whole experience with Kia. From purchasing a new car to having my first oil change service and being called back for a recall. I love the transparency, the kindness, and how pu From purchasing a new car to having my first oil change service and being called back for a recall. I love the transparency, the kindness, and how punctual they are with the amount of time they say it will take to get a service done. They have free drinks and snacks and truly welcome you. And to top it off, they even give a complimentary car wash at the end of every service. I left there feeling like, "Wow, what a great company." Everyone works well together and does their part well. More
by araceli.ayala
