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Kia of North Austin

Austin, TX

4.8
2,118 Reviews
Our WHY- We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process. HOW? *We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership. *Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online! *Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius. *As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
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13175 N US Hwy 183

Austin, TX

78750

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Showing 2,118 reviews

March 18, 2025

Great service ! Always ask for Jerome when going to Kia North of Austin helped me on my purchase on my recent vehicle and definitely will recommend !! 10/10 service More

by jaimedorantes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerome Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2025 -

Kia of North Austin responded

Thank you for the glowing review! We're delighted to hear that Jerome provided excellent service during your visit to Kia of North Austin. We appreciate your recommendation and look forward to serving you again in the future!

March 18, 2025

Dealer sold me a vehicle with Engine codes without disclosing it and did not repair properly after the vehicle was purchased, Very Disappointed................... DO NT BUY FROM KIA NORTH........ More

by hmalespi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Behnam Shahvandi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2025 -

Kia of North Austin responded

Thank you for sharing your feedback. We sincerely apologize for the experience you've had. Please know that every vehicle we sell is checked by our service department prior to sale to ensure it meets our standards. Unfortunately, we can't control any issues that may arise after the sale, but we always recommend purchasing a vehicle service contract to protect your asset. We understand that it's a choice, and we respect that. We’ve been trying to reach you to offer our assistance in resolving the situation. We’d love the opportunity to help you, whether it’s getting you out of your current vehicle and into a different one or providing other support. Your satisfaction and business are very important to us, and we’re committed to showing you the level of customer service that we stand by. Please give us a chance to make things right!

March 17, 2025

The dealership is convenient ,good hours, and a nice inventory on hand. Bailey was awesome very accommodating quick to react he's everywhere he needs to be when he needs to be I really appreciated his e More

by Stephen b
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bailey Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2025 -

Kia of North Austin responded

Stephen, we're delighted to hear that Bailey provided such accommodating service at Kia of North Austin. Thank you for the kind words and support!

March 17, 2025

Jerome did a great job of being timely and answering all our questions. He let us know as soon as the car we wanted hit the lot. He helped us understand the pricing of the vehicle also. The finance depar More

by bnewlander
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jerome Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2025 -

Kia of North Austin responded

Thank you for sharing your experience with us! We're delighted to hear that Jerome and the team at Kia of North Austin provided excellent service and helped you find your new Sportage. Enjoy every drive, and we appreciate the recommendation!

March 15, 2025

Hannah was amazing! She helped my son find the exact car he was looking for and walked him through all the features. Worked with me over phone and email for an entire More

by kimharris0723
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hannah Brusseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Williams
Mar 16, 2025 -

Kia of North Austin responded

Thank you, Kimharris0723, for your fantastic review! We’re thrilled to hear that Hannah provided such an outstanding experience for you and your son. Helping customers find the perfect car while making the process smooth and stress-free is what we strive for. We truly appreciate your kind words and your willingness to recommend us to your friends. We’ll be sure to share your praise with Hannah—she’ll be so happy to know she made a difference! If you ever need anything in the future, don’t hesitate to reach out. Enjoy the new car! - The Kia of North Austin Team

March 14, 2025

They had the parts needed for the recall. The repair took less than two hours, and my car was returned to me freshly washed and vacuumed. More

by ham richards
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Fox
Mar 16, 2025 -

Kia of North Austin responded

Thank you, Ham Richards, for your review! We’re glad we had the parts needed for your recall and could complete the repair quickly. It’s great to hear that your car was returned to you freshly washed and vacuumed—we believe in going the extra mile for our customers! A special shoutout to Kevin Fox for ensuring a smooth experience. If you ever need anything in the future, don’t hesitate to reach out. Safe driving! - The Kia of North Austin Team

March 14, 2025

Sydney let me take my time and explore all my options. Used cars can be difficult to shop for especially with a budget in a mind but I never felt pushed or rushed and she was patient enough to allow me to More

by Eric.Hixson26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sydney Amburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2025 -

Kia of North Austin responded

Eric, we're delighted to hear that Sydney provided such a supportive and transparent experience for you at Kia of North Austin. Thank you for your kind words, and we look forward to welcoming you back in the future!

March 14, 2025

Sydney was absolutely amazing and made the buying process so easy and convenient for a busy mom!! She’s smart and trustworthy and she made herself so accessible to me during the sale process and after. I wou More

by Mary G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sydney Amburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2025 -

Kia of North Austin responded

Mary, we're delighted to hear that Sydney made your experience at Kia of North Austin smooth and convenient. Thank you for recommending her, and we appreciate your kind words!

March 14, 2025

We had such a smooth experience with the purchase of our Kia Certified vehicle with Sebastian and all of the managers! Really appreciate all they did to get us into the right vehicle. More

by Alicia Cardenas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sebastian Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Behnam Shahvandi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2025 -

Kia of North Austin responded

Thank you, Alicia, for your kind words! We’re so happy to hear that Sebastian and our management team made your Kia Certified vehicle purchase such a smooth and enjoyable experience. Customer satisfaction is our top priority, and it’s wonderful to know that we could help you find the perfect car. We truly appreciate your support and look forward to assisting you again in the future. Enjoy your new ride! - The Kia of North Austin Team

March 13, 2025

Excellent, quick, pleasant. I was happy with the service. I plan to go back when needed More

by blm1208
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed above
Mar 13, 2025 -

Kia of North Austin responded

Thank you for the 5-star review! We're glad to hear that you had an excellent and pleasant experience with our service at Kia of North Austin. We look forward to seeing you again when needed!

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