Kia of North Austin

Great customer service. Wills explained everything I needed to know and made my experience great! Wills explained everything I needed to know and made my experience great! More

Levi got frustrated after us questioning some of the paperwork and numbers. When asked to see someone hire up because of his response being upset and frustrated, he lied and after a few minutes we said paperwork and numbers. When asked to see someone hire up because of his response being upset and frustrated, he lied and after a few minutes we said we were done and not moving through with the deal when he hand gestures us to get out of his office & fo to the showroom. All the sudden a Finance Director shows up to try to make it right. As customers we have the right to question and make sure what is being presented is adding up to what was told to us. Taking our business to a dealer that has better customer service. I appreciate my sales guy Bailey, he was fantastic & took his time with us. VIN: 5XYPG4A32KG554552 Stock: KG554552A More

The service department representative met me on initial drive up, they took care of my scheduled regular maintenance, and returned my vehicle as promised within a reasonable amount of time. I was very plea drive up, they took care of my scheduled regular maintenance, and returned my vehicle as promised within a reasonable amount of time. I was very pleased overall More

Excellent customer service and all of my issues were addressed and taken care of. Daniel was courteous and very respectful. It is a 10 out of 10 for me. Thanks Kia Of North Austin. addressed and taken care of. Daniel was courteous and very respectful. It is a 10 out of 10 for me. Thanks Kia Of North Austin. More

Amazing people, great customer service the staff are friendly and will work with any person, budget. friendly and will work with any person, budget. More

They worked a miracle for me after waiting 3 months for my car to be fixed and it didn’t happen they took it as a trade in and got me in a new car. They made the impossible possible. my car to be fixed and it didn’t happen they took it as a trade in and got me in a new car. They made the impossible possible. More

Dealership was in good condition. Dealership was clean and orderly. Restrooms were in good condition Dealership was clean and orderly. Restrooms were in good condition More

We were met by Doug, a fine helping professional. Soon we met Patrick, he became our “go-to” partner. The service department did a very nice job as ours was an urgent safety issue. The wait was minor Soon we met Patrick, he became our “go-to” partner. The service department did a very nice job as ours was an urgent safety issue. The wait was minor, lounge was comfortable and staff friendly. Patrick was attentive and kept us up-to-date on our vehicle status. We’re very pleased at the high level of focused client care we received. Thank you. More

Southwest Kia has the best auto service department in Texas. Daniel Epstein, Brian Hall, and Manny Bernal always take care of me and my car! Plus, they always provide my car with a free car wash. You guy Texas. Daniel Epstein, Brian Hall, and Manny Bernal always take care of me and my car! Plus, they always provide my car with a free car wash. You guys are the best! More

Brad B. and Richard W. were very professional and helpful. I greatly appreciated their efforts in assisting me with selecting and financing my new vehicle! and Richard W. were very professional and helpful. I greatly appreciated their efforts in assisting me with selecting and financing my new vehicle! They were quick to follow up on requests and each of them provided an overall positive experience. I'd recommend others to them! More