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Kia of North Austin

Austin, TX

Overview
Employees
Reviews
Vehicles
4.8
2,118 Reviews
Our WHY- We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process. HOW? *We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership. *Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online! *Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius. *As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
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13175 N US Hwy 183

Austin, TX

78750

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Showing 2,118 reviews

March 15, 2022

Best experience we have had with any dealership. There was no pressure into purchasing options we did not need or want. Hannah was awesome! More

by Orr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hannah Brusseau
Other Employees : Hannah Brusseau
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Mar 16, 2022 -

Kia of North Austin responded

Thank you for taking the time to reward our service with 5-stars thanks to our awesome team member Hannah!

March 14, 2022

Very friendly, promptly handled my reservation for window tinting, great communication,. License plate pickup and installation was easy More

by SMITHRJ102004
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
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Mar 15, 2022 -

Kia of North Austin responded

We love a satisfied customer update, RJ! Shoutout to our team member Eugene for providing excellent, 5-star service and thank you for choosing Kia of North Austin 😃🙌🏼

March 12, 2022

Long time customer that has always been treated with kindness and respect. The staff is very helpful and friendly. More

by JPELLEGRIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
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Mar 13, 2022 -

Kia of North Austin responded

Thanks for the kind words! We value your continued patronage at Kia of North Austin and hope to see you again soon.

March 12, 2022

I had a complete problem with my check that I brought in and they helped me even get a better deal.! Really good place More

by TANNER.MILLER14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Martinez, Calvin Coffee
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Mar 13, 2022 -

Kia of North Austin responded

Hi Tanner, and thanks for choosing Kia of North Austin. We'd love to hear more about your experience and what we can do in the future to earn those two extra stars!

March 11, 2022

Very friendly and professional . Work done expediently . Will definitely return. Brian is a real asset . More

by cferrell2007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Hall
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Mar 13, 2022 -

Kia of North Austin responded

Thanks for the kind words! We appreciate you choosing Kia of North Austin and hope to see you again soon!

March 10, 2022

Amazing from the time I pulled in to the time I left. Thanks Michael Webb More

by smb1561
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Webb 10 stars
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Mar 10, 2022 -

smb1561 responded

Amazing from the time I pulled in to the time I left. Thanks to Michael Webb and the cashier ladies.

Mar 13, 2022 -

Kia of North Austin responded

We're happy to hear that Michael provided you with an amazing experience at Kia of North Austin. We hope to see you again soon.

March 10, 2022

Everyone was polite and the facility was efficient. The toddler room is a great option as I had my 3 year old with me. However, it smelled heavily like cigarettes and was dirty and dusty. It didn’t loo More

by wendy.orantes
Recommend Dealer
Yes
Employees Worked With
Bailey Hendrick
Other Employees : I don’t remember who I spoke with but he was very nice and kept me updated on my car’s status, Derek Martinez, Richard Williams, Eugene Penberg, Wills Philyaw, Ben Klein, Jamie Griles, Ivan Rodriguez, Tamara Petermann, Joesph Weathersby, Calvin Coffee, James Underwood
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Mar 15, 2022 -

Kia of North Austin responded

Hi Wendy, Your feedback will be shared with the team and we appreciate your concern regarding our on site facility. Safe travels! 🙂

March 10, 2022

We had Brian and he was excellent across the board, he also kept us informed. More

by Cckenny9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
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Mar 15, 2022 -

Kia of North Austin responded

It's a great sign when you remember the name of the team member who provided excellent service. Brian is a top notch professional and we're glad he made your service visit a breeze. Thank you for your feedback and safe travels!

March 09, 2022

No comments for now. I have already comments the reviews on texts messages. Thank you More

by Matmoore7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel, Eugene Penberg
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Mar 15, 2022 -

Kia of North Austin responded

Thank you for the open communication and positive rating regarding your experience , Mat! 🤩

March 09, 2022

I always know my car is in good hands when I take it to Kia to get serviced! More

by RACHELPENBERG16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Report | Print
Mar 15, 2022 -

Kia of North Austin responded

Peace of mind is priceless and we thank you for being our valued customer, Rachel! 😄🚗

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