Kia of Old Saybrook

Great atmosphere! We just stopped to look at an optima & had such a pleasant experience , we purchased the car & everyone there was exceptional nice. Would definitely We just stopped to look at an optima & had such a pleasant experience , we purchased the car & everyone there was exceptional nice. Would definitely do business with them again thanks to Joe for all his help! More

Excellent service ! It was a pleasure doing business with Kia of Old Saybrook. As a first time buyer they gave me all the information an tools needed to make the right de It was a pleasure doing business with Kia of Old Saybrook. As a first time buyer they gave me all the information an tools needed to make the right decision and in the end I walked away with a beautiful Kia Optima. The service was amazing and each and every person which offered assistance made sure to provide me with all necessary sources. I am very pleased to say that this dealership has exceeded my expectations and I look forward to doing business again in the near future ! Thank you. More

Pleasant 1st car buying experience I visited Kia-Mazda after speaking with Joe Silvia over the phone. Unlike several other dealerships I spoke to, Joe wasn't pushy or difficult to get a I visited Kia-Mazda after speaking with Joe Silvia over the phone. Unlike several other dealerships I spoke to, Joe wasn't pushy or difficult to get a straight answer from.This was my first time buying a car and it was an overall pleasant experience. More

Seamless transaction I visited Kia Mazda after an online inquiry. My salesman was Joe Silvia, who was beyond courteous and helpful in assisting me in choosing a vehicle. I I visited Kia Mazda after an online inquiry. My salesman was Joe Silvia, who was beyond courteous and helpful in assisting me in choosing a vehicle. It was beyond the easiest transaction I have had yet in purchasing a car. My husband and I have purchased over 16 cars in the past 12 years and Joe was the most honest and accommodating salesperson we have ever dealt with. He was friendly and funny yet informative and hard-working. He was able to get us the exact deal that we had proposed and had the car ready within 24 hours. I highly recommend Joe Silvia for anyone looking to purchase a new or used car. I will definitely purchase from him again. More

Best Experience Ever!! This is our second vehicle that we have bought from John Coons. We will never buy a car from any other dealership. JC goes above and beyond any salesm This is our second vehicle that we have bought from John Coons. We will never buy a car from any other dealership. JC goes above and beyond any salesman that we dealt with. We were able to leave the same day with the car we wanted. You will not be disappointed with visiting this dealership. More

Positive Buying Experience We thought that the salesman was open, honest, professional and easy to work with. All of our questions and concerns were addressed. It was a very pos We thought that the salesman was open, honest, professional and easy to work with. All of our questions and concerns were addressed. It was a very positive buying experience. Would definitely recommend the salesman and the dealership to friends and family. More

Experience Great customer service, very patient and knowledgeable. I was able to drive away in my new car the same day! Overall, very happy with my experience. Great customer service, very patient and knowledgeable. I was able to drive away in my new car the same day! Overall, very happy with my experience. More

Great Experience Kathryn CLomond and John Coons are the best The respect and attention was amazing. They really work with you I recommend them if you ever need a Kathryn CLomond and John Coons are the best The respect and attention was amazing. They really work with you I recommend them if you ever need a car. Great job. More

Easiest car purchas I saw the car online so I knew what I was looking for. I was just going to look at it and then decide.I sat with Joe and we went over the details and I saw the car online so I knew what I was looking for. I was just going to look at it and then decide.I sat with Joe and we went over the details and what I was comfortable with. He said he would run the numbers by finance and see if it worked. There was zero pressure for me to make the purchase. My credit is not perfect but in about 5 minutes I was approved and drove the car home that night! I am beyond happy, I got the car I wanted at a price I can afford. Joe was honest and easy to work with. This was by far the best car buying experience I have ever had! More

They really CAN get anyone a loan & they treat you w/respect I can't put into word how grateful I am for the amazing service I received at Old Saybrook Kia/Mazda. I had something happen a few years ago and I en I can't put into word how grateful I am for the amazing service I received at Old Saybrook Kia/Mazda. I had something happen a few years ago and I ended up having my car repossessed. I had no idea that finding a car would be so difficult after that. I have been financing cars since 2002 and I was very surprised at the difficulty I was having getting a loan. All the dealerships that have commercials that promise they can get anyone a loan, bad credit no credit, they are all full of CRAP. I am a single mother who works full time and goes to school. I pay all my bills on time. I was hurt in 2012 which led to the downfall of my credit score. The way these dealerships treated me, you would think I was a bank robber who owed millions of dollars. My spare time is extremely limited, so when I would go and fill out the credit applications online, and be told I was "preapproved", I would expect to go into the dealership easy peasy. NOT THE CASE. I spent hours and hours at these places, and then they wouldn't even take the time to call me back! This was not the case with Old Saybrook Kia/Mazda. My heart was set on another car, but with my credit, they were having the same trouble getting me a loan. But they made something work for me. They were not going to let me go without getting me into a car. They treated like a HUMAN being. Fran was awesome, so down to earth, and told me exactly what I need to do to rebuild my credit. Heather, Dan, and Fran waited for my processing to go thru so I could leave with a car. We were there until 10 at night. Who does that? THESE PEOPLE ARE AWESOME! THEY CARE!!! I will never go anywhere else to purchase a vehicle. They were honest with me, which I appreciate. Kat was so prompt in getting back to me, and didn't harass me and flood my email inbox with artificial junk mail. There were a few minor repairs needed after I left with my car and Fran took care of it, no problem. They even gave me loaner car. These people are the REAL DEAL. You want to be treated with respect and courtesy, well look no further, this is your spot!! More