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Kia of Old Saybrook

Old Saybrook, CT

4.5
185 Reviews

275 Middlesex Turnpike

Old Saybrook, CT

06475

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Showing 185 reviews

May 05, 2014

Great service! The Service department at Mazda of Old Saybrook was great. Honest communication helped us to understand the work being done and friendly attitude has More

by urbo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 06, 2014 -

Kia of Old Saybrook responded

Thank you for this wonderful review of the Service Department. They go above and beyond to make everyone a satisfied customer. If you have any questions, feel free to contact me anytime. Thank You Stacey Seal, Jr. General Manger

April 14, 2014

Easy to buy a car I went to the dealer to just look at updating my current Kia, When I arrived I was greeted by chris and he was so nice and pleasant and understood wha More

by nujmd7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Ntoukiantzis
Apr 15, 2014 -

Kia of Old Saybrook responded

Thank you for this great review. We want every customer to experience great customer service and painless buying experience. If you have any questions feel free to contact me directly. Thank You Stacey Seal, Jr. General Manager

April 05, 2014

Had to have warranted part replaced, service was scheduled, service center is convenient, friendly staff , service completed in timely manner - will be returning for routine service on my car!!! More

by fiberfemmes
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Apr 15, 2014 -

Kia of Old Saybrook responded

Thank you for sharing your service experience with us. We want everyone to 100% customer satisfied and you will be satisfied each and every time you come here for service. If you have any questions, feel free to contact me directly. Thank You Stacey Seal, Jr. General Manager

April 04, 2014

Wonderful Experience I called Kia-Mazda of Old Saybrook to fix a problem caused by another dealer. Carl let me bring my car right in for the repair! He was very profession More

by CindyNoe
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Apr 15, 2014 -

Kia of Old Saybrook responded

We want to make sure all customer's ( present and future) to experience great customer service. We pride ourselves on that and if you have any questions feel free to contact me directly. Thank you Stacey Seal, Jr. General Manager

March 30, 2014

KIA of Old Saybrook is a great place to go. Even if you want to hang out and laugh. I now have two cars from them and with two college kids I am sure it will be more. I would not go anywhere else. Ramon More

by sabcruz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Ntoukiantzis
Mar 31, 2014 -

Kia of Old Saybrook responded

Thank you and I am glad you are happy and will continue to purchase more cars with us. If you have any questions, feel free to contact me directly. Thank You Stacey Seal, Jr. General Manager

March 30, 2014

Brought my van in for a recall issue...the guys in service found some other things that needed attention..everything was wonderful..good price good service..very courteous..look forward to working wit More

by Clake71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 31, 2014 -

Kia of Old Saybrook responded

Thank you for your continued support of our Service Department. We strive to be #1 in Customer Service and with reviews like this, I am sure we will achieve that. If you have any questions, feel free to contact me directly. Thank You Stacey Seal, Jr. General Manager

March 29, 2014

Great sales experience John made my first leasing experience a great one. He was really on my side and was able to make what I wanted, happen. I would certainly steer you to More

by Agcabrera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Coons
Mar 31, 2014 -

Kia of Old Saybrook responded

John has been here for years and continues to ALWAYS make his customers happy. I am glad that you wrote this and if you have any questions, feel free to contact me directly. Thank You Stacey Seal, Jr. General Manager

March 27, 2014

I have bought 7 vehicles in the last 10 years all from different dealers; I have 4 daughters if that gives you any idea of what I was up against. About half of the dealers were not a good experience; 3 we More

by rdemara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Johnson
Mar 28, 2014 -

Kia of Old Saybrook responded

Thank you Robert for your amazing words about the store and your experience. We pride ourselves on being different and we understand the frustrations when car shopping and we want to make each and every customer's experience one that is not stressful and that is pleasant. I am glad Chris handled all your needs and if you ever need anything in the future, fee free to reach out to me directly. Thank You Stacey Seal, Jr. General Manager

March 26, 2014

As soon as I walked into the dealership I was made welcome. John Lombardi was friendly and knowledgable about their products. my whole experience was very pleasent. I was not made to feel pressured an More

by rs2929
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Lombardi
Mar 28, 2014 -

Kia of Old Saybrook responded

Thank you for your words about Kia Mazda of Old Saybrook and especially about John Lombardi. He has been here since day 1 and he treats all his customers like family. If you have any questions, feel free to contact me directly. Thank You Stacey Seal, Jr. General Manager

March 24, 2014

I gave this dealership a perfect score because of their salesman John Coons and also for their very friendly staff. We have purchased a vehicle there in the past and have been very please with the service. More

by Djsmith1367
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Coons
Mar 24, 2014 -

Kia of Old Saybrook responded

Thank you for giving us 5 stars. John works very hard to make every customer experience great. If you have any questions, do not hesitate to contact me directly. Thank You Stacey Seal, Jr. General Manager