Kia of Old Saybrook

Bought my last car at KIA Of Old Say brook. I live in NH and drove 2 1/2 hours to get there. I searched from Texas to Maine and all in between. They had the best price of all. I called and spoke to Salesper and drove 2 1/2 hours to get there. I searched from Texas to Maine and all in between. They had the best price of all. I called and spoke to Salesperson Jay and he confirmed it. They would hold it,no deposit. When my Wife and I got there , we met Jay and were shown 2 seats and we never let those seats except to take it for a test drive and to speak to Dan the Fiance Manager. It was the easiest car buying experience we have ever had. Got great car, great trade in price and we drove it ho,e that night. Never left our chairs but 2 times. Jay followed up next day and the day after to make sure everything was ok.. It was well worth the drive. More

Getting a car from Kia of old saybrook, was the best decision i made. They had exactly what i wanted and all the features included. They made it so easy coming from Long Island and i got the car within decision i made. They had exactly what i wanted and all the features included. They made it so easy coming from Long Island and i got the car within days of contacting them. Highly recommend. Living out of state and working with bill he always responded back to my questions quickly and was so very helpful. More

In 7 years I had purchased 3 NEW vehicles from this dealership. NEVER AGAIN. The last purchase was the 2020 Kia Stinger GT2 (probably one of Kia’s most expensive cars) On that same day I traded in my 2 dealership. NEVER AGAIN. The last purchase was the 2020 Kia Stinger GT2 (probably one of Kia’s most expensive cars) On that same day I traded in my 2018 stinger which had aftermarket wheels on it. In speaking with the salesman we agreed to get back the factory wheels ASAP to swap back off the vehicle. For a couple days I chased down where the traded in vehicle was so I could retrieve my wheels. Finally I got my salesman on the phone where he proceeded to tell me the owners son took an immediate liking to the car and bought it. I told him I wanted the wheels off it immediately because of both mileage being put on them or damage being done to the wheels. He assured me that if anything had happened to them that the dealership would take responsibility. LIES!!! When I got the wheels back(about a week later) the first wheel observed had fresh curb rash. The salesman was dejected and agreed with me that the damage was fresh. I was livid! He said send me specifics on the wheel (picture and cost) only to be responded with, when we did an inspection that damage was there. I took videos and pictures (as did the salesman) to show the fresh damage. The dealership lost my business over their lies and $500. DONT DO BUSINESS WITH THEM! There are several other KIA dealerships locally who I’ve told the story to and they weren’t suprised. Go elsewher!!! More

What a pleasant experience my husband and I had purchasing my new 2020 Kia Stinger GT 2 from Kia of Old Saybrook. From our initial phone call to check if they still had the car till the minute I dr purchasing my new 2020 Kia Stinger GT 2 from Kia of Old Saybrook. From our initial phone call to check if they still had the car till the minute I drove off the lot, we have not ever experienced a more professional and courteous group of people. All the stereotypes of car salesman went out the window with this car dealership. Kudos to Jared our salesman, who only being a car salesman for 3 weeks, managed to make the car buying experience a pleasure. No high-pressure sales tactics here. I would highly recommend Kia of Saybrook. Five stars! More

I had a appointment to see a certain vehicle at a certain time. When i arrived to see the vehicle, Bill the salesman was not aware i was coming. I told him i had an appointment to see him and the certain ve time. When i arrived to see the vehicle, Bill the salesman was not aware i was coming. I told him i had an appointment to see him and the certain vehicle. He was a deer in headlights uh what vehicle? He then went inside and came out with another salesman informed me they just sold that vehicle. They didn't even ask if i wanted to see another vehicle, they just let me walk away. Drove there over 30minutes and nothing but bad service. More

They took care of me like I’d been a customer for years. Excellent experience overall. They had exactly the car I was looking for and customer service is important to them. Excellent experience overall. They had exactly the car I was looking for and customer service is important to them. More

I just leased my 3rd car from Kia of Old Saybrook - this time I leased a 2021 Kia Seltos. I had the pleasure of doing business with Nate Dunion who made sure that I received everything I was promised includ time I leased a 2021 Kia Seltos. I had the pleasure of doing business with Nate Dunion who made sure that I received everything I was promised including the midnight blue exterior car color. I love buying from this car company as the take care of their customers as if we are family members 😘 More

very easy to deal with -- sale went smooth -- very happy with the overall experience. have been with kia for 8 years and like their cars alot with the overall experience. have been with kia for 8 years and like their cars alot More

Could not have been a BETTER experience!! The utmost professionalism & 5 star service from the moment I called. I switched car decision few times and they handled it with patience and kindness. Fran was professionalism & 5 star service from the moment I called. I switched car decision few times and they handled it with patience and kindness. Fran was wonderful. Would recommend to everyone. More

We are in love with our new Kia. We can not say enough about how helpful our salesman John was. It was an excellent experience and he was able to make the entire process so much easier. Thanks to him we w about how helpful our salesman John was. It was an excellent experience and he was able to make the entire process so much easier. Thanks to him we were able to find the perfect car for our family without having to go through any trouble. I can’t recommend him enough. More