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Kia of Port Charlotte

Port Charlotte, FL

Overview
Employees
Reviews
Vehicles
4.6
4,241 Reviews
Kia of Port Charlotte prides itself on developing a company culture of creative thinkers, dedicated to re-imagining the auto shopping and service experience and providing staff and customers an environment supporting not only our successes but also that of our community. We strive for excellence with every customer interaction, revel in our successes and learn from our failures. Every employee at Kia of Port Charlotte is highly committed to our Mission and takes pride in facilitating a consistent positive experience.
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202 Tamiami Trail

Port Charlotte, FL

33953

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Showing 4,241 reviews

March 08, 2023

Everyone was professional an nice. The salesman, assisted me with the phone call to the insurance company. More

by nurscheri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Lawhorn
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Mar 21, 2023 -

Kia of Port Charlotte responded

Thank you for your positive review! We hope you will visit us again!

March 08, 2023

Good dealership. Staff was friend and worked as quickly as possible. Sales staff were not pushy. More

by Kiasoul
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Youssef Issa
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Mar 21, 2023 -

Kia of Port Charlotte responded

Thank you for your positive review! We hope to see you again for any future care needed on your vehicle!

March 08, 2023

Good service. I was greeted.as soon as I got.there and shown to my consultant. More

by Maddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle
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Mar 21, 2023 -

Kia of Port Charlotte responded

Thank you for your positive review! We hope you will visit us again!

March 08, 2023

It was a wonderful buying experience . I would recommend this dealership to family and friends More

by dmn172
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shamar Harvey
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Mar 21, 2023 -

Kia of Port Charlotte responded

Thank you for your five star review! We are glad to know you had such a great experience here at our dealership and hope to see you again in the future!

March 08, 2023

My 1 hour repair job took 5 hours. The problem with my car was on a recall in 2017. I bought the car in 2018 it is a certified used vehicle. I think it should have been fixed before th More

by Oakxtree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danielle
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Apr 14, 2023 -

Kia of Port Charlotte responded

Thank you for taking the time to leave your feedback regarding your recent service visit with us. We understand your frustration with your wait and the nature of the repair in relation to your purchase. While we don't have details of your visit here to look into your purchase, we will definitely review with our management team to prevent both circumstances from recurring. We look forward to providing a better experience in the future.

March 08, 2023

Carlo went above and beyond! He is definitely an asset to the dealership! He cares about his job and it shows great job More

by MAURER.JOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot the ladies name and isn’t on here sorry
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Mar 21, 2023 -

Kia of Port Charlotte responded

We appreciate your five star review and are happy to know Carlo was able to assist you with your vehicle. We hope to see you again!

March 08, 2023

Austin was very helpful and had great knowledge of the car. He went into great detail on the systems. More

by warriors1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Austen Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2023 -

Kia of Port Charlotte responded

We appreciate your five star review and are happy to know you had such a good experience with Austin! We hope to see you again for any future care needed on your vehicle!

March 07, 2023

Very friendly, courtesy and fair. I dealt with two guys Sebastian and Frank. Both gentlemen were very professional. More

by th3sup3rvisor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Salamone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sebastian Bolt
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Mar 21, 2023 -

Kia of Port Charlotte responded

Thank you for your five star review! We are glad to know you had a good experience here with Sebastian and Frank. We hope to see you again!

March 07, 2023

Great to work with! Thank you so much for helping us select just the right car. More

by andsusiesaid
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Callison
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Mar 21, 2023 -

Kia of Port Charlotte responded

Thank you for your five star review! We are so glad you were able to find the right vehicle. We hope you will visit us again in the future!

March 07, 2023

My oil change took 2:20min ( promised was 45-60min) Car manual says fully synthetic oil required. Service Tech Mike Seitz says semi synthetic is good enough and car manual is wrong! Really!! More

by goschill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rachel Goal
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Steitz
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Mar 30, 2023 -

Kia of Port Charlotte responded

Thank you for sharing your feedback as it helps us take steps to improve. We apologize for any miscommunication and delay in your oil change wait time. We have prioritized hiring more staff to our high-volume service department and look forward to providing five star customer service upon your next visit.

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