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Kia of Port Charlotte

Port Charlotte, FL

4.4
5,096 Reviews
Kia of Port Charlotte prides itself on developing a company culture of creative thinkers, dedicated to re-imagining the auto shopping and service experience and providing staff and customers an environment supporting not only our successes but also that of our community. We strive for excellence with every customer interaction, revel in our successes and learn from our failures. Every employee at Kia of Port Charlotte is highly committed to our Mission and takes pride in facilitating a consistent positive experience.
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202 Tamiami Trail

Port Charlotte, FL

33953

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Showing 5,096 reviews

July 08, 2023

I brought my 2023 Kia Sportage recall repair my service experience was awesome. Leslie is an asset to your service department very nice friendly, and made everything real easy asset to your company. More

by msharpe48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Hanlin
Jul 21, 2023 -

Kia of Port Charlotte responded

Thank you for sharing your five star experience and the shout out to Leslie in service. We look forward to seeing you again!

July 08, 2023

Great dealership that cares about you and your needs I recommend them to everyone I know More

by zombiefied04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2023 -

Kia of Port Charlotte responded

Thank you for sharing your five star experience with us!

July 08, 2023

They did right by us. We came to get a defective tire swapped out and they did it quickly and took care of us. More

by RaeW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Adams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2023 -

Kia of Port Charlotte responded

Thanks for sharing your positive experience with our service department. We look forward to seeing you again!

July 08, 2023

This place is absolutely incredible. .came for service to my vehicle and ended up with a brand new car instead for even less than what I'm currently paying. Friendliness, kindness, to say More

by Wildspirit.91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Shallow
Jul 21, 2023 -

Kia of Port Charlotte responded

We appreciate your five star rating and positive comments regarding your experience with our team. Thank you for choosing us!

July 07, 2023

The sales department was excellent but this servtce department was definitely lacking We we’re in four an oil change which they didn’t do but didn’t do a wash either More

by Gooddorothy
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Frank Salamone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2023 -

Kia of Port Charlotte responded

Thank you for your honest feedback regarding your experience with both sales and service. We apologize for the oversight on the car wash and oil change. Drive by anytime and we're happy to get you that complimentary wash we missed. It's highly unusual to have an oil change appointment and for that not to be completed. Please call our service manager Dan at 941-249-6272 so that situation can be addressed.

July 07, 2023

Great personable customer service from front staff. I did wait quite awhile, about 3 hours total for an oil change but I was a walk in on a Saturday so maybe that is average I’m not sure. Usually when More

by Jess
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Hanlin
July 06, 2023

Thank you Rachel for your smile, your kindness and your trustworthiness as my service advisor... Also, a shout out to the boy's in back... I had Hunter this time... Have to add Scott... More

by iseetreesofgreen200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 06, 2023

Our salesman brought every car I liked up to the showroom, so I didn't have yo be out in the heat alot. He fought for the price I wanted. More

by Teri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Johnston
July 06, 2023

The work is just fine. I bought the car at this dealership which is 60 minutes away expecting better service. I bought the car in October and they don't even have my expens More

by Chris M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danielle Wagner
July 06, 2023

They were able to get me the vehicle I wanted to lease for the payment I wanted More

by VALFARIASRN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Teddy Castelo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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