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Kia of Port Charlotte

Port Charlotte, FL

4.6
3,780 Reviews
Kia of Port Charlotte is Where Relationships Matter! We are a SWFL preferred KIA dealer and 5-time winner of the Kia President's Club Award. We pride ourselves on building long-term relationships and offering our sales and service customers the very best customer service and full transparency. We offer great specials on the full line of KIA vehicles, KIA Service as well as certified pre-owned KIA's, and used vehicles. Our state of the art auto service center can handle all of your KIA service needs and we also service other makes and models as well.
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202 Tamiami Trail

Port Charlotte, FL

33953

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Showing 3,780 reviews

January 06, 2022

Great staff, friendly, attentive and courteous. Customer focused, showroom & waiting area very accommodating, even computer/USB hub station. Service area very clean & organized. Service needs explained time More

by KEKEE40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Matta
Jan 13, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your positive experience with our team and our facility!

January 06, 2022

Awesome customer service, I have to say this was one of the first and only experience’s I have had where I did not feel pressured and I felt that Bill was very professional and listened to me and he went More

by Ta1stylist2424
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Shallow, Jacob Scanlon
Jan 10, 2022 -

Kia of Port Charlotte responded

Thank you for your five star review!

January 06, 2022

The service area still needs some help we bought a brand new car and had a problem and they said it would take at least a week or so before they can look at it More

by makofishing1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Reinhardt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Matta, Jacob Scanlon
Jan 06, 2022 -

Kia of Port Charlotte responded

Thank you for your feedback. While we strive for perfection, sometimes we fall short. Our service department is making many improvements this year to ensure this type of situation is remedied. We look forward to seeing you again!

January 06, 2022

Steven was professional and only doing what he was trained to do; but the overall service is as expected. This is my second car from this dealership and I cringe everytime I think I have to call or wo More

by BMAX2728
Recommend Dealer
No
Employees Worked With
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2022

Going experience. I don't want to write fifteen words, that is a silly requirement More

by prdsandieu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Scanlon
Jan 10, 2022 -

Kia of Port Charlotte responded

We appreciate you taking the time to leave a five star review!

January 04, 2022

We very much enjoyed our experience with Kia and especially enjoyed dealing with our sales person Narana! More

by jeannesimmons1942
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Narana Johnson
Jan 10, 2022 -

Kia of Port Charlotte responded

Thank you for your five star review!

January 04, 2022

My experience was excellent, the service and treatment is unique, and the waiting room has Internet service and coffee ☕ More

by Andrei1267
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Matta
Jan 05, 2022 -

Kia of Port Charlotte responded

Thank you for your positive review regarding our service department!

January 03, 2022

I was happy with my service and everyone is always super nice, however I wanted to schedule my car to be detailed but it is still closed to customers. More

by D.J.FINLEY1012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Scanlon
Jan 10, 2022 -

Kia of Port Charlotte responded

Thank you for your feedback!

January 02, 2022

Eric was extremely attentive and friendly ! They found a time slot to accommodate my tight schedule. Eric was the best service department employee that I ever ran across !! More

by JOHNRETIREDPENCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Matta
Jan 10, 2022 -

Kia of Port Charlotte responded

Thank you for your positive review!

January 02, 2022

They must be very understaffed due to covid or something. I was ignored for at least 10 minutes when I arrived. Was not given the usual very thorough intro and follow up through the 3 hour wait. The service More

by linda_wilson.frontierweb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Scanlon
Jan 10, 2022 -

Kia of Port Charlotte responded

Thank you for your feedback. You are correct, we were understaffed at the time but have since resolved the issue! We hope to see you back soon :)

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