Kia of Port Charlotte - Service Center

I visit Florida during the winter, have a 2016 KIA Soul as a second vehicle only as 47k in 9 yrs of use. Last year had some work done and replaced the cabin filter. This year I brought the car in for an o as a second vehicle only as 47k in 9 yrs of use. Last year had some work done and replaced the cabin filter. This year I brought the car in for an oil change and was told it needed a new cabin filter and sent a video of an awful dirty filter…but this filter is less than a year old/4k miles, no way it should be that dirty, so I believe my cabin filter wasn’t changed but charged $50…… When confronted with this the asst service manager agreed that it looks way too dirty for 4k of use of urban area driving….however the service manager Rachel disagreed and argued with me that this was possible….maybe if you live down 10 miles of dirt roads or in the Sahara desert….but not from urban area driving…..so over a $20 part….they have lost a service customer…… My customer service representative was fantastic….The service manager agreed…can’t say the same…. More

Slowest service ever! !! It doesn't seem to have improved in the last 4 years we have been trading cars with your company and using your service center. I plan to no longer !! It doesn't seem to have improved in the last 4 years we have been trading cars with your company and using your service center. I plan to no longer use you for service of our 3 rd car we purchased with you More

I loved my experience and loved the staff! Alex made sure that before I left everything was up to my satisfaction! Alex made sure that before I left everything was up to my satisfaction! More

Last year wanted to replace air filter(engine) and inside carriage filter. KIA wanted $200.00 ea. Air filter cast m $22.00, and $17.00 at Autozone. Took 20 second each to replace. Yesterday needed a cost of carriage filter. KIA wanted $200.00 ea. Air filter cast m $22.00, and $17.00 at Autozone. Took 20 second each to replace. Yesterday needed a cost of a molding piece. KIA wanted $91.08, I found online for $25.36 - once again took me 20 seconds to replace. My 5yr old grandson could have replaced all of these More

En la mañana de hoy estuve dándole un servicio a mi auto y Jesse Morales me ayudó como todo un profesional, muchas gracias por el servicio que me brindó me ayudó en todo momento. y Jesse Morales me ayudó como todo un profesional, muchas gracias por el servicio que me brindó me ayudó en todo momento. More

Kia of Port Charlotte doesn't just want your business - they want to save you money as well. Have a conversation with #MatMannino , aka "Nino. (Maybe he should be the new 'Felix the Cat' - "...he reaches i they want to save you money as well. Have a conversation with #MatMannino , aka "Nino. (Maybe he should be the new 'Felix the Cat' - "...he reaches into his bag of tricks..." and can save you $$$$$'s, No funny business. Super nice guy !!! More

Fabulous service. Informed each step they took. Will always recommend this service for anybody looking for a car. Informed each step they took. Will always recommend this service for anybody looking for a car. More

Nino is an asset to this dealership. I would come back again to deal with rhis gentleman. He has gone above and beyond to be sure Pat and I are satisfied and also has helped me to under I would come back again to deal with rhis gentleman. He has gone above and beyond to be sure Pat and I are satisfied and also has helped me to understand the workings of this vehicle. More

I stayed in the waiting area while my car was being serviced. Then they notified me that my car was ready to go. serviced. Then they notified me that my car was ready to go. More

Service has always been a 10 at Port Charlotte Kia. Attentive and professional with a knowledgable staff. Attentive and professional with a knowledgable staff. More