Kia of Port Charlotte - Service Center

Great Service! Uber for wherever you want to go while waiting for you car. People Friendly. Everyone is very helpful. Uber for wherever you want to go while waiting for you car. People Friendly. Everyone is very helpful. More

Very professional and great service. Got in and out in quickly and very comfortable lounge area. Got in and out in quickly and very comfortable lounge area. More

I just love this Kia dealership. The staff is always so prompt in service and so nice! The staff is always so prompt in service and so nice! More

I was notified several months ago of a safety recall with a fix pending, and notified several weeks ago that the fix was now available. I made an appointment for the repair and on arrival was told they didn' a fix pending, and notified several weeks ago that the fix was now available. I made an appointment for the repair and on arrival was told they didn't have the part and would need to order it. The next day I got an email telling me Id missed my service appointment. About a week later the part came in and I made an another appointment for the repair,and on arrival was told they had the part but Kia had a still newer remedy and they'd have to order it. I'd now made 2 30 mile round trips that could have been avoided if anyone had checked a day before the service appointment to see if they were prepared to do the scheduled work. Kia did arrange to pick up and return my car so only my car, but not me had to make a 3rd round trip. I never did meet Maria. This is unbelievably poor service not deserving a star. More

Service was timely and efficient. Received detailed invoice and suggested service. Staff was courteous as always. Received detailed invoice and suggested service. Staff was courteous as always. More

My first experience leaving my Telluride for an oil change was not a good experience. I had a 9 am appointment, came back at 11:30 am and they had not even taken the car in. I did not leave there until change was not a good experience. I had a 9 am appointment, came back at 11:30 am and they had not even taken the car in. I did not leave there until 12:45pm. It should not take that long for an oil change. Then a few days later I got an email saying I missed an appointment and should re-schedule? Yvette Chartier More

Maria’ customer service was absolutely great. She Kept me informed and provided vehicle status as requested. She Kept me informed and provided vehicle status as requested. More

Very nice, well maintained facility. Staff was very helpful and friendly. The option of providing a ride home was a nice bonus. Staff was very helpful and friendly. The option of providing a ride home was a nice bonus. More

great job didn't have to wait too long. Failishia Howey was very friendly and professional. Failishia Howey was very friendly and professional. More

Great experience! On time with appointment and service team were very friendly.Excellent customer service! On time with appointment and service team were very friendly.Excellent customer service! More