Kia of Streetsboro

Kia recall service - anti knock programming Appreciated being able to get in the same day after calling in the morning. Very nice, plus car was washed too! Thanks Bill! Nice coffee bar in the Appreciated being able to get in the same day after calling in the morning. Very nice, plus car was washed too! Thanks Bill! Nice coffee bar in the waiting area also. More

Service manager very rude Service manager acted like I was inconveniencing him by showing up for second recall visit on same component. I made it clear I didn’t appreciate th Service manager acted like I was inconveniencing him by showing up for second recall visit on same component. I made it clear I didn’t appreciate the attitude and he told me to leave and threatened to call the police. Never treated so rudely as a customer. More

Professional, friendly service Appreciated my service visit from arrival until departure. Professional, courteous, and extremely friendly. Please thank the young girl who made my ex Appreciated my service visit from arrival until departure. Professional, courteous, and extremely friendly. Please thank the young girl who made my experience a great one More

Love my Kia Soal I love the staff at Kia Soal in Streetsboro! Friendly, took time to explain the process and went over the features of the car with me. I was in and I love the staff at Kia Soal in Streetsboro! Friendly, took time to explain the process and went over the features of the car with me. I was in and out in no time! More

Frusatrating We had less than 14,000 miles on our Kia Soul and had to have rotors and pads replaced. We ended up paying 500$. This will be there last time we deal We had less than 14,000 miles on our Kia Soul and had to have rotors and pads replaced. We ended up paying 500$. This will be there last time we deal with Kia Streetsboro. More

Consistently good experiences I have been taking our 2012 Kia Sedona to this dealership for 4 years now and have had consistently good experiences. They have always been polite an I have been taking our 2012 Kia Sedona to this dealership for 4 years now and have had consistently good experiences. They have always been polite and professional. They give me all my options and don't pressure me to buy additional services. The waiting area is especially clean and well stocked with food and drinks. My wait times have been as expected, but they always offer me a ride home even though I don't live in Streetsboro. This is our second Kia van and we will probably continue to buy this brand as we've been happy with the overall vehicle and have not had to have any unforeseen maintenance. If we are still living in the area when we need a new vehicle, we'll almost certainly buy it from this dealership, because of the amazing customer service we've enjoyed. More

Service I currently have two Kia’s and always receive excellent top notch customer care from the service department. Recently I was getting an oil change an I currently have two Kia’s and always receive excellent top notch customer care from the service department. Recently I was getting an oil change and wanted to go shopping so the service department dropped me off and picked me up at Walmart. Who does that ? Kia of STREETSBORO !!! Sincerely Mike More

Bought Second Kia from Dealership - Luv it!!! We bought our first Kia Forte from this Dealership 6 yrs. ago (when it was Classic Kia), and had a great experience - told tons of people about them a We bought our first Kia Forte from this Dealership 6 yrs. ago (when it was Classic Kia), and had a great experience - told tons of people about them and their service!!!! Then a new owner bought it and for awhile, they weren't as "customer focused" as before...…..so we went to other places...……. Well, there's a new owner in town for them at Kia - and they are back to the great service again!!! Went in, and after rebates & my military discount - we got a brand new Forte for about the same price we got the first one 6yrs. ago!!! It was a seamless production, no high pressure, and everyone was super friendly - our kind of place :-) They will be getting more referrals from us again!!! More

They damaged my wife's car and refuse to pay for repairs. My wife took her car there for an oil change and the garage door to the service center closed on it and damaged the roof. They were extremely rude to My wife took her car there for an oil change and the garage door to the service center closed on it and damaged the roof. They were extremely rude to her when it happened and have refused to pay for the damages. Do NOT take your vehicles there for service (or any reason). More

Don’t want to make good on warrenty items Took a Kia Rio I purchased in 2016 there a few months ago due to knocking noise they didn’t cover anything on it that was wrong, but insisted I ran so Took a Kia Rio I purchased in 2016 there a few months ago due to knocking noise they didn’t cover anything on it that was wrong, but insisted I ran something over and had thousands in damage. ?? That did not happen. Driving down the road and strut falls off. Take it to them they say not under warranty because I hit a bump and broke it, they want to charge over $600$. Pull my car from there take down the road to Barker & Knubbs and it was because the strut was off, not broke, the screw came off and bent the bolt and it was pounding shock. They heated bolt to straighten and replaced nut. $50. Kia tried to rip me off and make $ on something that was under warranty. Will never purchase from them again! Their service Dept is incompetent. I guess they sell you an inexpensive car (11K) and make it up on service calls. More