Kia of Streetsboro

Excellent staff! Dan (GM) worked to find a loan provider that worked for me (I'm a recent college grad, just started "real" jobs in the past month) & he pulled it off when other dealerships would've given u that worked for me (I'm a recent college grad, just started "real" jobs in the past month) & he pulled it off when other dealerships would've given up & ignored my needs! A+++ - you should absolutely look for your next car here! More

My wife and I visited Classic Kia on 5/28 to see what their used and new car inventory was. We had just started to looking at 4WD SUVs and Classic Kia was the first place we visited. While walking thru their used and new car inventory was. We had just started to looking at 4WD SUVs and Classic Kia was the first place we visited. While walking thru the used car lot, we met Ken Jin, one of Classic's Sales Reps. Ken was very knowledgeable on the products that were available. We test drove a used 2011 Sorento (repo) and while the price was attractive, I did not care for the interior (tan cloth). We proceeded to look at new Sorentos and test drove one. I told Ken that we were interested but wanted to look around at other dealers and other makes. Over the holiday weekend we visited Subaru, Hyundai, and Honda dealers where we test drove an assortment of vehicles. We continued to research vehicles for quality and value. Ken called me on Tuesday and wanted me to come back in because he had some good deals for me as it was the end of the month. We visited other dealers on Tuesday evening and decided to go back to Classic to see what deals they would offer. We met with Ken and we looked over the inventory that had been considerably reduced since Saturday. We walked around and we saw a Sorento that really hit our eyes. The color and trim looked very unique. Ken informed me that we were looking at a 2012 Sorento SX AWD. I decided to see what deal we could work on this and we met with Dan DeMastry, the GM who presented us with a fair deal. After some negotiations and discussing it over amongst ourselves, we decided to go ahead and buy the Sorento. By 9:45PM we were out the door with our new, fully fueled Sorento. Ken proved to be a very knowledgeable sales rep. He knew all of the ins and outs of the vehicle and he even helped setup all of the NAV and Bluetooth functions. He provided detailed instructions on every system that the car had. You could tell that he had done his homework and read the owners manual(s) from cover to cover. The following day he had me come back in to show me more features. I don't think that I have ever had a car salesman be this dedicated. I believe that his dedication stems from the management of Classic Kia. Everyone that I dealt with seemed to have the same motivation and desire. I would definitely recommend Classic Kia to anyone looking at purchasing a vehicle. More

I worked with Dan and Kevin and both did an outstanding job selling me a new car. They worked to get me what I wanted and the trade in price on my car was excellent. I have already recommended your dealers job selling me a new car. They worked to get me what I wanted and the trade in price on my car was excellent. I have already recommended your dealership (and Dan and Kevin) to several friends and I will certainly come back to buy again. Seriously, these guys were great, best dealer experience I ever had!!!! Thanks Victor Ferrante More

Great people, great service... from the Sales Team to the folks in the shop. It is always a friendly place to visit. They even fit you in if you don't have an appointment! Great Job ALL!! folks in the shop. It is always a friendly place to visit. They even fit you in if you don't have an appointment! Great Job ALL!! More

I was extremely happy with my buying experience at Classic Kia (Streetsboro). I called the night before and spoke to Jason Ball. He knew ahead of time what I wanted and when I would be in. I asked for Classic Kia (Streetsboro). I called the night before and spoke to Jason Ball. He knew ahead of time what I wanted and when I would be in. I asked for him and got excellent service. He didn't act like he had to hurry off to help someone else. He made sure I found a vehicle I would be happy with. Dan DeMastry helped to make a deal on a vehicle that I could afford without being "pushy". Dustin Marvin took care of my paperwork and explained things to me very well. All together, these people are a good team. I would definitely refer anyone looking for a vehicle to Classic Kia (Streetsboro). I was very impressed with their attentiveness and customer service. Thank you, Elizabeth Male More

Very nice and professional salesman in Jason. Very friendly and easy to get along with. He was also very knowledgable and a trustable guy. Dan was a very nice guy as well, very good closer and made th friendly and easy to get along with. He was also very knowledgable and a trustable guy. Dan was a very nice guy as well, very good closer and made the deal so good I couldnt say no. Very friendly as well and easy to get along with. More

Outstanding Dealership. Very knowledgeable and a pleasure to work with. Love the redesign of the Kia Optima. Great value for the money. We were undecided on which car we were going to purchase between the H to work with. Love the redesign of the Kia Optima. Great value for the money. We were undecided on which car we were going to purchase between the Hyundai and Kia but after working with Jason and Mike we were please to know we were able to get a vehicle loaded with the options we were looking for in our price bracket. More

My husband and I were not planning to buy a car, just to look. My husband had talked with Jason before in response to an online request for quote. While Kia apparently still has not seen fit to build Fort look. My husband had talked with Jason before in response to an online request for quote. While Kia apparently still has not seen fit to build Forte 5 with manual transmission (contrary to what they show on their web site), Jason and Dan worked hard, yet very relaxed and low pressure to get us more familiar with a very nice Forte Sedan SX with manual 6. We liked the car and we liked how Jason and Dan went about the business. Jason even went so far to making a 15 mile trip with us to our home, pick up the trade-in car and the required paperwork to finalize the deal, so we could go home in a new car. This was actually fun. Everybody involved in the transaction was very professional, yet very caring and concerned to make us feel comfortable through the entire transaction. A class act! More

I say yes with reluctance,that I would recommend Classic Kia only because of the fact that I got a very good deal without a big hassle. Good interest rate with good payments on purchase deal. But if ther Kia only because of the fact that I got a very good deal without a big hassle. Good interest rate with good payments on purchase deal. But if there was a 'maybe' I would have chosen that one. The biggest downfall of my car buying experience in early Nov 2010 was the lack of follow through in the after sale by my salesman Kevin. Here's why. 1) I didn't notice right away that I only had about a 1/4 tank of gas in my new car, not until later a couple hours later. By that time the dealership was closed and maybe they don't do that any more. Still I had traded my car in with a nearly full tank of gas. I had left a cd in the car I traded in so I emailed Kevin about that and about the 1/4 tank of gas. He apologized and said that all customers get a full tank of gas and he would be happy to get a gas card out to me and would check on my cd. Well I did get my cd back but no gas card. 2) I wanted to get an ipod adapter for my KIA. I emailed Kevin after searching on the KIA site for some info, not finding what I needed. He said he they had them in stock there and would throw one in for me with the gas card I would be receiving. I'm still waiting and this was right after Thanksgiving. 3) My 30 day tags were about to expire but still I had no memorandum title. I ended up having to buy another temp tag after some hassle with the clerk at the BMV. I asked Kevin to look into this and have another copy sent as it was almost 40 days since I had bought the car. I could pursue a complaint after 40 days with the State of Ohio. I was able to get another temp tag. And guess what? I did get my title on day 40. 4) My fiance wanted to get me racing style jacket with the KIA logo for Christmas and called Kevin for some assistance. Kevin told him he'd get back to him with a number and my fiance had to call again after hearing nothing for a week or 2. And once again the ball was dropped. I got the story on Christmas day. If the customer is supposed to utilize their sales person for after sales issues how are we to do that if we are continually let down. It doesn't foster good relations for future sales and recommendations. I'm trying hard not to let this be a reflection on the dealership where it is the salesman who has dropped the ball in the "after sale." My advice to anyone relatively new in sales is don't neglect customer service but don't make promises you can't keep. Will I go back to Classic KIA for my next car? The verdict is out on that one right now. More

Generally, I and my wife were well treated,with courtesy & help. John went out of his way to be helpful and tried to be sure we were satisfied with the car we selected. We were not able to get our financing & help. John went out of his way to be helpful and tried to be sure we were satisfied with the car we selected. We were not able to get our financing for the thirty six month period we wanted but were finally satified with the forty eight month period. More