Kia of Wesley Chapel

Worth waiting Mike was so wonderful, professional salesman, courtesy, and always looking to fit my needs with the vehicle. He walked us through the whole process a Mike was so wonderful, professional salesman, courtesy, and always looking to fit my needs with the vehicle. He walked us through the whole process and was always available to answer our questions. More

I am very happy. My experience was really great, I feel very happy and satisfied. I think you have a great team. I will try to buy in this dealership again in the futu My experience was really great, I feel very happy and satisfied. I think you have a great team. I will try to buy in this dealership again in the future. We will give to Gene Honeycutt 5 stars. This man is a great person, we feel he loves his job and made great efforts to make us feel comfortable. More

Great experience! Luis is awesome They helped with everything! Made the entire process for my family and I super easy. Luis was super helpful and handled the entire transaction with gr They helped with everything! Made the entire process for my family and I super easy. Luis was super helpful and handled the entire transaction with great care. I would highly Recommend this dealership!!! More

Pleasant and Professional experience The team was great my salesman Travis was very friendly and asked me questions to help find the perfect vehicle. Then the buying experience was smooth The team was great my salesman Travis was very friendly and asked me questions to help find the perfect vehicle. Then the buying experience was smooth they listened to my concerns and we made a deal. More

Wonderful customer service! I have owned 3 Kia vehicles in the past and have enjoyed each one. Today I bought a 2020 Kia Soul from Fucillo! The best customer service and financia I have owned 3 Kia vehicles in the past and have enjoyed each one. Today I bought a 2020 Kia Soul from Fucillo! The best customer service and financial deal I've ever experienced! Cindy and Manny were great!! More

Cindy was great! Everyone I worked with was absolutely fantastic! I love my car and they beat my price from friendly Kia with better interior. I appreciate everyone th Everyone I worked with was absolutely fantastic! I love my car and they beat my price from friendly Kia with better interior. I appreciate everyone that worked on my deal. More

Loved my shopping experience at fuccillo Kia Loved it , everyone was very friendly and help us throughout tour shopping experience. I will recommend fuccillo Kia to all of my friends and family Loved it , everyone was very friendly and help us throughout tour shopping experience. I will recommend fuccillo Kia to all of my friends and family More

No big deal? All was fine. I walked down to Waffle House for breakfast. Billy, Gloria, or Caroline should have picked up the check for the "triple hash browns wi All was fine. I walked down to Waffle House for breakfast. Billy, Gloria, or Caroline should have picked up the check for the "triple hash browns with Bert's chili!" More

Great Experience! Had to buy a new vehicle after my car was totaled in an accident. This dealer turned what would have been a stressful situation due to an unfortunate Had to buy a new vehicle after my car was totaled in an accident. This dealer turned what would have been a stressful situation due to an unfortunate incident into a pleasant outcome. More

Initially Good Followed by Extremely Painful We purchased a 2016 Kia Forte, which on the surface appeared to be a good car. The deal we received on our purchase was good as far as price and paym We purchased a 2016 Kia Forte, which on the surface appeared to be a good car. The deal we received on our purchase was good as far as price and payment even though I did not care for having to deal with several different people, some of which were rather pushy, throughout the course of the very lengthy process. It wasn't until I drove the car to work, approximately a 30-40 minute drive, that a problem became evident. By the time I arrived at work, my back was killing me because of the driver's seat. I took the car back on the third day of ownership, approximately a 30-45 minute drive, to try and return the car only to find out they would not do that and would only try to sell me another car, asking for more money on top of the large amount that was put down on the Forte and not giving me a good trade-in value for it compared to what was paid just 3 days prior. After becoming increasingly upset with how I was being talked down to by some of those I was dealing with, not feeling that they even cared about my dilemma, and all they cared about was money not customer service/satisfaction, I left in pain and extremely unsatisfied in a car I absolutely hate. Had it been just because the car was different from what I was used to or did not have a feature I wished I had, I would never have said a word, but this vehicle is causing me severe pain and I feel the issue could have been handled much more compassionately and with a better outcome. More