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Kia of Wesley Chapel - Service Center

Wesley Chapel, FL

4.5
709 Reviews

709 Reviews of Kia of Wesley Chapel - Service Center

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October 06, 2022

great to do business w/ Kia of Wesley Chapel. George goes out of his way to make the deal work. I recommend Kia of Wesley Chapel and George Ryan to all my friends and family More

by ba_whitney
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Luis Castellanos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Vidal
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Currier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Brun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Good
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Nigro
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2022

George and Luis were awesome and helped us with getting into our 2023 kia k5. I fully recommend talking to George if you are looking for a car. More

by familytassallo
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Luis Castellanos
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2022

Jonathan always goes above and beyond to assist me with my car needs. He is very knowledgeable, friendly and quick to help. More

by Sandra C.
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Vidal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2022 -

Kia of Wesley Chapel responded

Sandra, thank you for sharing your appreciation for our team member Jonathan!

August 11, 2022

Needed tire checked. Losing air. Waited 15 min (10 past appt) for write up. Advisor Jonathan seemed to be hoping someone else would do it. Told 2 times it was driver fron More

by aubreysaunt09
Customer Service
Quality of Work
Friendliness
Overall Experience
Recommend Dealer
No
Employees Worked With
Jonathan Vidal
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2022

The only reason why I'm writing this negative comment: after talking with 1 service line employee and 2 managers concerning their lack of communication is - no follow-up with me when I was told they'll ha More

by Joe B
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Don't know last name
April 10, 2022

The workers are confident and helpful. They also treat their customers with patience and respect. More

by chris54720
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Vidal
3.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Beale
3.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Casalins
3.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Brun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Gallardo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Nigro
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clarissa Diaz, Mark Donahoo
March 17, 2022

Terry is a problem solver. There are allot of moving parts within a dealership. Most of the time everyone is trying to do the right thing but it doesn't always go as planned. More

by DJBOBSTAR
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Terry Hogan
March 15, 2022

Terry was very helpful throughout my time waiting for my oil change. He helped educate, and guide me to the right path with my car. Terry gave me the 5 star experience and Assist me with my troubles and han More

by Joannesantiago
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Terry Hogan
January 28, 2022

My SUV had a oil leak 2 days after I had bought it from the dealership. I brought it in for service and was helped by Terry. He quickly fixed and serviced my vehicle with a friendly and professional approa More

by Josh
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Starlin Montero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Hogan
September 30, 2021

When I purchased my Kia Soul it didn’t come with the back headrests. They had them ordered but only 2/3. Terry was extremely helpful with getting all my headrests in. He also settled an issue with my tires t More

by Mikebanzon94
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Terry Hogan
1
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