Kia of Wesley Chapel

Very good customer service I set an appointment for car service two days before for 4:30 on Wednesday. When I arrived I was cordially received and they got my car for the servic I set an appointment for car service two days before for 4:30 on Wednesday. When I arrived I was cordially received and they got my car for the service and finished on time. Leonardo did a very good gob. More

Great car buying experience My wife and I showed up later in the evening and the sales team of Antonio, William, Dave, and Tim made sure all of our questions were answered while My wife and I showed up later in the evening and the sales team of Antonio, William, Dave, and Tim made sure all of our questions were answered while staying until 10:30 pm to finish the paperwork on our purchase. Extremely helpful sales staff where William Blanco went out of his way to ensure my wife knew how to use all of the features in her new car. Tim helped us to understand which extended warranty was the best bang for the buck and did his best to get us a good rate. Thank you. More

It was awesome! Totally loved our sales guy - NELSON! Total and complete satisfaction with the entire process! Only problem - would rather look at cars inside and not out in the hot air! Sorry. But LOV Total and complete satisfaction with the entire process! Only problem - would rather look at cars inside and not out in the hot air! Sorry. But LOVE, LOVE, LOVE Nelson!!!!! More

Second fuccillo purchase This was my second car from Fuccillo and I am extreemly please with both my car and service. This is why I keep coming back. This was my second car from Fuccillo and I am extreemly please with both my car and service. This is why I keep coming back. More

Understanding and affordable Jesus was very helpful and made sure I understood my options. He was also informative and taught me how to use the features of my new vehicle. He also Jesus was very helpful and made sure I understood my options. He was also informative and taught me how to use the features of my new vehicle. He also took care to ensure I was comfortable. I would definitely recommend this dealer and Jesus to my friends and family. Excellent work, Jesse! More

routine maintenance was needed Went in for routine oil change at 19,000 miles. Ended up with tire rotation, oil change, filters changed and throttle body (whatever that is). All t Went in for routine oil change at 19,000 miles. Ended up with tire rotation, oil change, filters changed and throttle body (whatever that is). All this was needed for an upcoming trip I’m doing. What a great feeling my car is in top condition. Best of all.....it all took less than two hours and a car wash was included! Great customer service! Great professionalism! Always a pleasure and thank you!!! More

Nice car despite some mix ups! My 2019 Kia Niro EX is my second car purchased with Cindy Pabon.2 years ago, I met Billy Fuccillo and explained I wanted when my VA Backpay arrived a My 2019 Kia Niro EX is my second car purchased with Cindy Pabon.2 years ago, I met Billy Fuccillo and explained I wanted when my VA Backpay arrived a new fully loaded Deep Cerulean Kia Niro Touring with Sunroof, wireless cell charger and full sized Spare. So this past Saturday, I stopped in as my overdue VA rating finally arrived. I showed her the Index card showing the above specs wanted and found out an employee in Cape Coral found a Deep Cerulean that I though met my specs. The driver brought the car to Wesley Chapel only for me to find out if was a Deep Cerulean EX not Touring Edition. The manager Manny said the employee was New and failed to inform us before the car was driven from Cape Coral. I was of course furious as I was also told Fuccillo stores had None of the Touring Edition Niro's. Manny said Billy had a family emergency yet would get a copy of this Survey. It was closing time so I drove home to Brandon only to find out that my Key Chain with my house keys was never returned after the Forte5 keyfob was removed. So naturally, I had to drive back to Wesley Chapel where Manny was closing and found my house keys in the Key Tray. I finally went home saying that I did not want Cindy or Manny fired. I wanted Billy informed of what happened and was assured he would! More

Too long It started well, jessie was great. He was attentive and answered all my questioned . When it came to the finance & the final signing of the contract. It started well, jessie was great. He was attentive and answered all my questioned . When it came to the finance & the final signing of the contract. That Too long. It was to the point that I almost changed my mind and was about to leave but Jesse kept talking to us, making us laugh, so i decided to wait. I was also hoping that the dealership was giving away a tv or something, just like the commercial but nothing. Anyway, both my son an I got a Soul and we are very happy the car. More

Fantastic Experience Easy to work with and no hassle experience. Took the time to make sure everything was just right and went above and beyond to make sure I new the deta Easy to work with and no hassle experience. Took the time to make sure everything was just right and went above and beyond to make sure I new the details and features of my new car. Experience was straight, to the point, and very friendly staff. More

Excellent Customer Service Chris Nagy helped us pick out a vehicle and Tim was great helping us finance it. A great team, approachable and easy to work with. We love our new KI Chris Nagy helped us pick out a vehicle and Tim was great helping us finance it. A great team, approachable and easy to work with. We love our new KIA! More