Kia of Wesley Chapel

Slow process We came in well prepared after filling out a credit app on-line, pre-qualifying a trade, picking out the actual car we wanted ahead of time by VIN #, We came in well prepared after filling out a credit app on-line, pre-qualifying a trade, picking out the actual car we wanted ahead of time by VIN #, setting an appointment. Had all my paperwork and knew exactly what we wanted, still took 4 hours and haggling to get to the same place we started with. Everyone was nice enough, just very inefficient. Lean your process and everybody wins. Seems like we went through exactly the same process as someone who walked in off the streets with no preparation. Recommend you netter screen your customers from the point they are intercepted when they arrive. More

Beyond Everything was beyond our expectations. Nathan And John was so easy to work with and very knowledgeable. Sale was closed with Michael which went off w Everything was beyond our expectations. Nathan And John was so easy to work with and very knowledgeable. Sale was closed with Michael which went off within a hitch . Thank You Mike & Sandy More

Super easy and great customer service! This experience was my first in buying a new car and it was very easy! Everything was explained to me and Luis was wonderful! I felt comfortable in wh This experience was my first in buying a new car and it was very easy! Everything was explained to me and Luis was wonderful! I felt comfortable in what I was signing and felt comfortable asking questions. I would definitely recommend this dealership and send them to Luis! More

Excepcional Customer Service The service at this dealership was very pleasant. In any assistance I needed they were immediatley there. They assisted with my first car purchase and The service at this dealership was very pleasant. In any assistance I needed they were immediatley there. They assisted with my first car purchase and I wouldnt have purchased my car at any other dealership. I highly recommend stoping buy fuccillo kia if you're looking to purchase a car at a great price. More

This was HUGE, THANK YOU!!!!!!!!!! Well, first off. The very moment I heard Billy's first commercial, I said to my husband..."when we are ready to purchase a new vehicle, we are going Well, first off. The very moment I heard Billy's first commercial, I said to my husband..."when we are ready to purchase a new vehicle, we are going to see that guy"!!! Well, this month, it was time. Listen, we came with baggage. Ugly baggage, we had two trade ins; one with negative equity and another that was 15 years old. It was ugly but, I called the day before and spoke with John (awesome), the sales manager, and told him what we had and what our goal at the end of the day needed to be. He said, "I'll see you tomorrow". We walked in and yes, we brought our patience because we knew going in that this was going to take some work. We also had a timeline that we needed to meet and it all had to come together that day! We met Nathan (awesome), our sales rep and Scott (awesome), the finance rep and after a great battle (those two guys behind the desk, thank you) with banks, loan agents and the like, Fuccillo Kia in Wesley Chapel's team came through! We knew that they worked hard on our behalf and folks at the end of the day...our goal was met and we were all winners!!! We got a brand new vehicle, our trade ins taken care of and BONUS, a Christmas bundle of gifts that we will definitely share with our family members. Thanks Billy and your team at Fuccillo Kia in Wesley Chapel. You guys rocked it for us and we are very thankful for all of your efforts on our behalf. We love our new KIA SPORTAGE and can't wait to pick up our gifts!!! This is HUGE...THANK YOU! Linda and Kenny Bailey More

Always Awesome They are always friendly and provide us with fast service. We highly recommend Fucillo Kia to all our friends and family. They have my future business They are always friendly and provide us with fast service. We highly recommend Fucillo Kia to all our friends and family. They have my future business. More

New car Very good service everyone was very nice. Manny went above and beyond with his service. Finance guy salsa was very friendly and helpful making the dea Very good service everyone was very nice. Manny went above and beyond with his service. Finance guy salsa was very friendly and helpful making the deal work More

The WOW Experience!! I went in to look around not expecting to buy a new car but looking and pricing. The salesperson Dan Wright was great he took the time to answer my q I went in to look around not expecting to buy a new car but looking and pricing. The salesperson Dan Wright was great he took the time to answer my questions and was very helpful. I knew I was upside down and told them upfront and that didn't bother them. They said lets see what we can do for you. When he came back to the table the numbers were inline where they needed to be, so it was an easy decision for me to make the purchase of my new KIA. More

Great service! Very happy. Great customer service. So happy to have my new kia soul. Thank you so very much for helping us reach this milestone! Can't wait to show off my new ri Great customer service. So happy to have my new kia soul. Thank you so very much for helping us reach this milestone! Can't wait to show off my new ride. More

Amazing service!, I had a wonderful experience at Fuccillo Service center. Chad went above and beyond to resolve an issue I had on my Sedone. A+++++ service! Thank you I had a wonderful experience at Fuccillo Service center. Chad went above and beyond to resolve an issue I had on my Sedone. A+++++ service! Thank you Chad! More