Kia of Wesley Chapel

The service was awesome from the time we walked through the door. Debra and I felt really good. Our Salesman met us at the door and from then we knew we were at the right dealership.  He worked with us and the door. Debra and I felt really good. Our Salesman met us at the door and from then we knew we were at the right dealership.  He worked with us and asked plenty of questions and found everything we needed and even stayed after he was suppose to get off to make sure we were satisfied. That's going over and beyond service. Loved it! They worked and worked until they found exactly what fit our needs. We needed two vehicles. They didn't try to sell us something just to make an commission but they worked to satisfy us until we drove off the lot and they worked to fit our budget. Great cars. We are very excited about our purchase. All of the staff members were there to make sure we were comfortable and that really says a lot about the owner and integrity of their business. Really peaceful and an environment without pressure. I am telling everyone I know to go to Precision Kia, Wesley Chapel where they stand behind great service, friendly and caring environment of a great family. Thanks Precision Kia. More

I had an issue with my Kia. Great Dealership. Jerry handled my situation and got me a new Kia. They were great. Thanks Jerry! and thanksely to everyone at the dealership. I will definitely buy my next handled my situation and got me a new Kia. They were great. Thanks Jerry! and thanksely to everyone at the dealership. I will definitely buy my next car there and recommend to everyone I know. More

Sadly, Kia did not offer any incentives this month for any Sportage models. Because of that my wife and I spent time researching and visiting each dealer within a 30 mile radius of our home. My wife and any Sportage models. Because of that my wife and I spent time researching and visiting each dealer within a 30 mile radius of our home. My wife and I visited Precision Kia as the third dealership looking for just the right Sportage. We spoke with Jerry Spence, a very personable and straightforward young man. Since we came prepared, both with financing in hand and written estimates from the other two dealers we visited, Jerry was at a bit of a disadvantage. However, he provided us with not only the exact Sportage we wanted (the other dealers had to order our car or color), but included many 'options' in the rock bottom price quoted. In fact the price exceeded the lowest price we obtained by more than $125.00 while including enough small upgrades and 'at cost' additions we wanted - that his price for the out-the-door (tax-tags-etc.) Sportage could not be equaled. After about 30 seconds of thought and a look from my wife, we said absolutely and shook hands on the deal. We now await the dealer upgrades to be completed and all the legalities handled and will take possession later this week. Since we could not inspect the vehicle in its final delivery state, as of this writing our rating for Quality of Work could not honestly be answered. We will update our rating after formal delivery and inspection of the vehicle. 06/29/2013 - Accepted delivery of the vehicle today. I requested at time of agreement that they NOT rush to deliver the vehicle, but to do the upgrade correctly - the first time . The Sportage was delivered exactly as promised, clean, filled and ready to go. THANK YOU JERRY, TRAVIS AND BRENDA for a smooth and easy purchase. More

The Dealership was very Friendly, Sonia was given to me because JR couldn't meet with me so Sonia took over, she was great, treated me like a person no pressure what so ever, anything I asked her she got m because JR couldn't meet with me so Sonia took over, she was great, treated me like a person no pressure what so ever, anything I asked her she got me the answers, would for sure buy from you again if Sonia was still their. I rate her a 10. Mr. Charles Celeste More

JR Moore is a professional who treated me with respect and courtesy. His presentation on the test drive was excellent and very thorough - he was very patient to address all my concerns and questions. Wo and courtesy. His presentation on the test drive was excellent and very thorough - he was very patient to address all my concerns and questions. Would definitely want to purchase through him again. Chris in financing was also very helpful and cordial and does his job well. I found a friendly environment there and felt relaxed. VERY HAPPY with my new Sorento ! More

Overall a positive experience, especially with our sales woman Sonia Toulouse. She was great to deal with & a pleasure to speak to. She was not pushy like your typical car salesman as well as very friendl woman Sonia Toulouse. She was great to deal with & a pleasure to speak to. She was not pushy like your typical car salesman as well as very friendly & engaging. Although we had issues dealing with the "business manager" we are happy with the end result. A customer should never have to point out mistakes to the dealership on their own paperwork in regard to basic math but it is what it is. After two mistakes were made on the business end of the purchase they did rectify them appropriately and we were happy with the deal we got. If you want to deal with a great sales person see Sonia, you will not be disappointed. More

My car buying experience with this dealership was fine, but they have the worst service department. There is always only 1 guy working the service counter so you’re always waiting for them to get off the but they have the worst service department. There is always only 1 guy working the service counter so you’re always waiting for them to get off the phone or finish up with a customer. You just don’t get a sense of urgency that I’ve seen at other dealerships (I’ve recently owned a Honda and Mazda) so it's already a slow process. I recently stopped in because my windshield washer fluid wasn't coming out. I was told I needed to have the pump replaced and that they’d have to order the part. The service guy said it would take about 5 to 7 days for the part to get in and then they would give me a call to set up a follow up appointment. A week went by, I called and the part still wasn’t there. I never got a call from Kia and ironically the fluid started to work on its own. Today I called Kia for the heck of it to see if the part had come in (it’s now been a month). The guy put me on hold for a few minutes and said “oh yeah it’s in, do you want to set up an appointment?” I told him I was angry that no one had ever called me and all he said was, “I guess we’ll just send the part back”. If I didn’t have a prepaid service plan with Kia I would go somewhere else!! More

This is first new car dealership service department I can truly recommend. In 5 decades of driving this is my first encounter with dealer service department which gave me total satisfaction. No questions, no truly recommend. In 5 decades of driving this is my first encounter with dealer service department which gave me total satisfaction. No questions, no hassel or haggling over warranty service; completed work precisely in time promised. Answered my questions, didnt try to soft sell extra's or services. Appointment was convenient and with no wait. More

Had 60,000 mile service performed on my Kia of which I had purchased from precision Kia three years ago. Great service, car was completed on time and was returned clean inside and out. had purchased from precision Kia three years ago. Great service, car was completed on time and was returned clean inside and out. More

My wife and I were looking for a new Sorento. We had searched all over Tampa for the right model and in the process we were able to meet up with a Great Internet Director (Patrick Hernandez) who took th searched all over Tampa for the right model and in the process we were able to meet up with a Great Internet Director (Patrick Hernandez) who took the time to show us the different models and instead of being the "typical Salesperson" He listened to what we were really looking for. After about 3 hours, we were driving home in our new EX Sorento and we could not be happier with the entire process! I would highly recommend Precision Kia as well as their Internet Department for anyone looking for a new Kia. More