Kia of Wesley Chapel

Teddy is amazing I have been able to work with him a few times and he worked with my situation amazingly!!!!!! times and he worked with my situation amazingly!!!!!! More

Came in on a Friday evening to inquire about a specific vehicle but the battery was not working. Was told that they would have a technician replace battery the following morning and make sure car was up an vehicle but the battery was not working. Was told that they would have a technician replace battery the following morning and make sure car was up and running. The next day we received a call by saleman Nelson that the vehicle needed a "special battery" and they were still working on it and he will call us when the battery is installed. After a few hours of no follow-up we called Nelson back and was told they had to have the battery delivered from manufacturing company. We inquired if it would be arriving the same day and he stated yes. He also stated that he would let us know when battery is installed, car up and running since he knew we drove an hour to get there and didn't want us "waiting all day" for the battery. A few more hours pass and no follow-up. We returned to dealership and asked for Nelson. He was with a customer so we patiently waited 30-40 mins before being approached by Isaiah asking if we were being helped. Isaiah then phoned Nelson to inform him again that we were waiting. Isaiah even offered refreshments while we waited. Thank you Isaiah! An additional 10 or more mins goes by before Nelson returns stating that the vehicle was in the process of being financed by another couple and we had to "wait" to see if the deal went through. Obviously upset since we made initial contact since Friday, asked to speak to manager. I could see Nelson talking to manager and other workers in their office. I see Adelso go to the computer. After another 10min wait, Adelso comes out with a paper with "numbers." Not once did he even ask us anything about financing. We expressed our disappointment that we had made initial contact on Friday and waited all day Saturday for the battery to be installed only to come back to the dealership and was told that the vehicle was in the processing of being financed by another couple. Adelso's response was that the other couple arrived at the dealership at the "same time" the battery was being installed so they had first rights to the vehicle. I have never had this experience at any other dealership. VERY UNPROFESSIONAL. More

Teddy is wonderful. He helped us get a lower interest rate love our new car. We would recommend him to everyone. Thanks Teddy. He helped us get a lower interest rate love our new car. We would recommend him to everyone. Thanks Teddy. More

George was kind and fantastic! I will definitely recommend him family and friends. We are happy with our purchase and experience. I will definitely recommend him family and friends. We are happy with our purchase and experience. More

George was very helpful and Very easy to work with, helpful in every way! Thank you George! helpful in every way! Thank you George! More

Mr George Ryan fue muy atento, muy buena persona, muy buena atención, respondió todas las preguntas, lo recomiendo al 100%. buena atención, respondió todas las preguntas, lo recomiendo al 100%. More

Mr George Ryan was excellent, he helped us to get the best deal, he is the best, I will totally recommend him. best deal, he is the best, I will totally recommend him. More

George was very helpful With his assistance we were able to buy the perfect suv to buy the perfect suv More

It was a pleasure visiting Kia Wesley Chapel. I just came in to look at the models and a wonderful salesman. His name is George.Ryan, he was well informed and actually sold me a car which I was v I just came in to look at the models and a wonderful salesman. His name is George.Ryan, he was well informed and actually sold me a car which I was very happy about. His professionalism will bring me back to Kia of Wesley Chapel when I purchased my other car in six months. More

Noel is amazing. From the time I did a prequal to the time my husband picked up the car, he communicated and always went above and beyond. As a mom of littles (3 unde From the time I did a prequal to the time my husband picked up the car, he communicated and always went above and beyond. As a mom of littles (3 under 5) spending time in a dealership is not something I want to do. Noel went above and beyond and brought the paperwork to my home so that I could sign what was needed by hard copy. He doesnt know how much I appreciated that. He even loved on my 4-legged baby as well. Teddy was just as amazing. He gave me the information needed without beating around the bush and made sure to let me know that no matter what i decided whether he was in the office or not, he'd come in to help me make sure I got exactly what I wanted. Hands down, id love to buy another car with them again. More